Tyler Langford | Page 5

Richy, Tyler, Chris, and Michael modified their car buying procedures to accommodate me and my family due to our unique COVID needs with everything from test drives, quotes for vehicles, to the actual buying procedures to accommodate me and my family due to our unique COVID needs with everything from test drives, quotes for vehicles, to the actual purchase of our vehicle. They were empathetic to our concerns and worked with us to get the vehicle we wanted for the price we wanted. I absolutely recommend Richy and the team at Heritage Honda to anyone in the market for a new vehicle! More

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I had a very very bad experience with Tyler here in the dealership today, 1/30/21.big liar, don’t work your price with him. Won’t sell the price agreed in the email, and he told us offer doesn’t mean sell dealership today, 1/30/21.big liar, don’t work your price with him. Won’t sell the price agreed in the email, and he told us offer doesn’t mean sell, ridiculous. Thank you, I learned another lesson. Listen, If you can’t sell me the price, don’t say yes to my question, I wouldn’t come over, and now I’m here, you said you can’t sell me at this price, you wasted three of us 6 hours today for nothing. More

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Our previous car suffered a fatal overheating event (on my wife's birthday), which is what brought us to the dealership, and the fact my father is a loyal Honda brand customer (1-Civc, 1-Pilot, 2-CRVs). Up my wife's birthday), which is what brought us to the dealership, and the fact my father is a loyal Honda brand customer (1-Civc, 1-Pilot, 2-CRVs). Upon reaching we were directed to Jacque Brown. Jacque was very understanding and happens to be a fellow Veteran. He provided us with amazing knowledge and was very personable, kind, and considerate of what brought us to the dealership. He worked hard for us and kept all our preference and needs in mind. Once we settled on the vehicle (CRV), we met Tyler Langford. Tyler was very personable, kind and was able to work with us and get us our best deal possible. He was very considerate of us being in this situation on the day of my wife's birthday. We reached a deal and own and own our second Honda. We are over the moon with the car, the features, but especially the kindness and respect we received from both Jacque and Tyler. I highly recommend visiting Jacque and the team and experience the feeling of belonging to the Heritage family. More

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