Tyler Langford | Page 4

DO NOT STEP FOOT IN THIS DEALERSHIP. WORST EXPERIENCE EVER AT A DEALERSHIP. These salesmen at this dealership are predatory salesmen that do not care a single bit about your experience and are just tryin EVER AT A DEALERSHIP. These salesmen at this dealership are predatory salesmen that do not care a single bit about your experience and are just trying to get their commission. We were looking to buy a new car and a salesmen kindly helped us test drive the car. After not being able to come to an agreement on price we kindly left. All week then 4/5 salesman constantly called interrupting my work week telling us to come back in the following week, they had interest in getting a deal done and would lower their price to meet our terms. Mind you this dealership is very far from where I live so I asked all of them if a) the car was still available and b) they would in fact lower the price. Well day of we get to the dealership and they tell us they sold the car the night before. WE SET UP AN APPOINTMENT FOR THIS CAR THE MORNING OF. Nobody at this dealership had the audacity to inform us and instead allowed us to drive all the way to their dealership. These guys are not worth your time and they do not care about you. You can get a better price and certainly a better experience from other dealerships within the area. More

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Great service! The staff knows a lot about Honda’s and answered my questions with patience. Long process but again great patience. Thank you all! answered my questions with patience. Long process but again great patience. Thank you all! More

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I had a great experience at this dealership. Everyone was efficient and friendly in assisting me with buying my long term vehicle. Thanks to this team efficient and friendly in assisting me with buying my long term vehicle. Thanks to this team More

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Deciding on what kind of car I wanted was the first step. After deciding that a Honda Accord would fit my needs, I started shopping around the area. Working with Charles was a pleasure. He didn’t pressure me After deciding that a Honda Accord would fit my needs, I started shopping around the area. Working with Charles was a pleasure. He didn’t pressure me, he patiently answered all my questions and helped me through the entire buying process. I would highly recommend Charles and Heritage Honda for anyone looking to purchase a safe, reliable car. I look forward to continuing going there for all my Accord needs. More

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Best car buying experience I have ever had. Ciara was the absolute best sales consultant hands down. She was super knowledgeable, personable, and made the experience of buying a car pure joy. Everyone at Her absolute best sales consultant hands down. She was super knowledgeable, personable, and made the experience of buying a car pure joy. Everyone at Heritage Honda was great and helpful in finding me the right car. It's a civic! More

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Richy, Tyler, Chris, and Michael modified their car buying procedures to accommodate me and my family due to our unique COVID needs with everything from test drives, quotes for vehicles, to the actual buying procedures to accommodate me and my family due to our unique COVID needs with everything from test drives, quotes for vehicles, to the actual purchase of our vehicle. They were empathetic to our concerns and worked with us to get the vehicle we wanted for the price we wanted. I absolutely recommend Richy and the team at Heritage Honda to anyone in the market for a new vehicle! More

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I had a very very bad experience with Tyler here in the dealership today, 1/30/21.big liar, don’t work your price with him. Won’t sell the price agreed in the email, and he told us offer doesn’t mean sell dealership today, 1/30/21.big liar, don’t work your price with him. Won’t sell the price agreed in the email, and he told us offer doesn’t mean sell, ridiculous. Thank you, I learned another lesson. Listen, If you can’t sell me the price, don’t say yes to my question, I wouldn’t come over, and now I’m here, you said you can’t sell me at this price, you wasted three of us 6 hours today for nothing. More

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Our previous car suffered a fatal overheating event (on my wife's birthday), which is what brought us to the dealership, and the fact my father is a loyal Honda brand customer (1-Civc, 1-Pilot, 2-CRVs). Up my wife's birthday), which is what brought us to the dealership, and the fact my father is a loyal Honda brand customer (1-Civc, 1-Pilot, 2-CRVs). Upon reaching we were directed to Jacque Brown. Jacque was very understanding and happens to be a fellow Veteran. He provided us with amazing knowledge and was very personable, kind, and considerate of what brought us to the dealership. He worked hard for us and kept all our preference and needs in mind. Once we settled on the vehicle (CRV), we met Tyler Langford. Tyler was very personable, kind and was able to work with us and get us our best deal possible. He was very considerate of us being in this situation on the day of my wife's birthday. We reached a deal and own and own our second Honda. We are over the moon with the car, the features, but especially the kindness and respect we received from both Jacque and Tyler. I highly recommend visiting Jacque and the team and experience the feeling of belonging to the Heritage family. More

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