Tyler Mclachlan | Page 10

The response that I received from the moment that I contacted them was Awesome. From Donnie who was never pushy, but always helpful, to Annie who coordinated my appointments (with many changes on my pa contacted them was Awesome. From Donnie who was never pushy, but always helpful, to Annie who coordinated my appointments (with many changes on my part) with kindness and grace, to Tyler who explained all that I need to finance the vehicle, It was a FANTASTIC EXPERIANCE ! There are so many things that I would like to say about each of the great people but I would run out of space. I live in Northern KY and drove 2 hours one way, 2 times to select my vehicle and would do it again. That's how great these folks are. I was in my local dealership and not one gave me the impression that the cared about me as a customer. When I need another vehicle in the future Ed Martin is the only place I'll go. I highly recommend them, I promise you that you will not be disappointed. More

Print

We had the best sales people ever! After shopping around for a truck and dealing with several people this dealership was the BEST!! Thank you Jerod McLachlan and Tyler McLachlan. I will enjoy me truck for m for a truck and dealing with several people this dealership was the BEST!! Thank you Jerod McLachlan and Tyler McLachlan. I will enjoy me truck for many years. More

Print

Loved working with Dan Rehor, Jerod and his team. Got me in to a brand new truck lease for a great rate. A+ customer service. in to a brand new truck lease for a great rate. A+ customer service. More

Print

excellent experience there was a major price difference on carguru and at the dealer price. my sales person tyler mclachlan took care of every thing, and i got a great dea there was a major price difference on carguru and at the dealer price. my sales person tyler mclachlan took care of every thing, and i got a great deal More

Print

Overall great experience. Worked with me to get to the options/payment I needed. worked with my schedule to get acessories in place. Great job by all. options/payment I needed. worked with my schedule to get acessories in place. Great job by all. More

Print

Tyler was a pleasure to work with. Tyler is very knowledgeable and very comfortable to work with. I would highly recommend him and Ed Martin Buick. I am a repeat buyer and will return. Tyler is very knowledgeable and very comfortable to work with. I would highly recommend him and Ed Martin Buick. I am a repeat buyer and will return. More

Print

Tyler was helpful, quick, and worked with us to ensure we stayed within budget. Made sure we found a vehicle that worked for our family, and was understanding of requirements. stayed within budget. Made sure we found a vehicle that worked for our family, and was understanding of requirements. More

Print

Misleading sales and hidden car issues Wife and I found the used car we wanted but that it was a little priced and told the rep we would buy it but wanted to hear a better offer. We were th Wife and I found the used car we wanted but that it was a little priced and told the rep we would buy it but wanted to hear a better offer. We were there for about three hours and the rep kept dodging the deal repeatedly telling us, “we aren’t going to lose the sale over a few hundred dollars”. We waited and waited and finally he told us that he “doesn’t talk price with us, the finance guy does that”. The finance guy says, “ah wait. What? Ha! No. You need to go back to sales”. We go to sales and he (acting surprised to see us) tells us he will have to get the sales manager... we get it down $400 lol... get it home and a day later... the f’ing blower motor is bad and needs to be replaced. Our mechanic (Firestone and carx) says they the dealer hid the flaw so we wouldn’t hear it ha.. called the dealer and they said sorry... you bought it as is. More

Print

Tyler-salesperson Tyler did a great job. Purchasing a non-Buick vehicle, Where he may have not known everything about this specific car, a Jaguar, a fellow employee he Tyler did a great job. Purchasing a non-Buick vehicle, Where he may have not known everything about this specific car, a Jaguar, a fellow employee helped out. Tyler has a good personality, making him enjoyable to work with. I would purchase another car from him. More

Print

Great Experience We have purchased numerous cars and a van from another dealership. When that dealership was sold the new management treated us as if we had never bee We have purchased numerous cars and a van from another dealership. When that dealership was sold the new management treated us as if we had never been there. We went looking for a new dealership and discovered Ed Martin Buick GMC and Tyler Mclachlan. They treated as a loyal customer and made us feel welcome. We definitely will be purchasing from Tyler ad Ed Martin Buick GMC again. More

Print