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Tyler Newstrom
Tyler Newstrom | Page 13
Service Drive Manager
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
366 Reviews
Hello, my name is Tyler. I have been in the automotive industry as a service provider since early 2012 and it has taught me a lot about who I am as an employee. I have a passion for helping customers and working towards a common goal together, a great service experience! I look forward to meeting you and building your next great experience together!
Read moreDealership Experience
8 yrs, 1 mo
Industry Experience
14 yrs, 2 mos
Languages Spoken
English
366 Reviews of Tyler Newstrom
Verified Customer
January 08, 2021
My significant failure on the freeway. I called Tyler Newstrom, got in right away. I was offered a loaner car immediatly. Within hours, Tyler explained the scope of work required, and a plan forward. Newstrom, got in right away. I was offered a loaner car immediatly. Within hours, Tyler explained the scope of work required, and a plan forward. Tyler provided a daily update of the work. The timeframe had to be adjusted due to the scope of work and the Christmas holiday season, but Tyler was upfront with information every step of the way. More
by JeffG
January 08, 2021
Wonderful customer service,the gal that took the phone call and scheduled was a great listener and make recommendations to help smooth the process of service and scheduling a needed repair with a part to call and scheduled was a great listener and make recommendations to help smooth the process of service and scheduling a needed repair with a part to be ordered. She explained everything in detail and was very prompt! Excellent communication throughout the scheduling and service. More
by ERIKSSON5
Other Employees Tagged: Michael Dao
January 08, 2021
Car stopped working late Sunday night. We got a loaner right away and the car was repaired within a couple of days. There was then an additional problem which also promptly handled. right away and the car was repaired within a couple of days. There was then an additional problem which also promptly handled. More
by Geoffrey.Isaacman
January 01, 2021
They were friendly, fast, and most importantly are taking COVID-19 seriously. They made no-contact service stress-free. I am immunocompromised, and I’m grateful for the care they took. COVID-19 seriously. They made no-contact service stress-free. I am immunocompromised, and I’m grateful for the care they took. More
by jennyspen
Other Employees Tagged: Nhu Le
December 31, 2020
Great service. Everyone is friendly. Work was completed promptly. Have had good experience with this dealership and would definitely recommend to others interested in a Subaru. promptly. Have had good experience with this dealership and would definitely recommend to others interested in a Subaru. More
by jmazzoleni
December 24, 2020
I was told I would not receive any emails besides service date confirmation and I have gotten multiple emails every week since even after I unsubscribed from them date confirmation and I have gotten multiple emails every week since even after I unsubscribed from them More
by Inoterman
December 23, 2020
Tyler was friendly and thorough in completing the work. I appreciate his attention in taking care of my concerns and ensuring my satisfaction. Thanks for the job well done. I appreciate his attention in taking care of my concerns and ensuring my satisfaction. Thanks for the job well done. More
by CHOGLIN
Other Employees Tagged: Lisa Mullenberg
December 22, 2020
Customer service is high priority for this service department, and it shows. The service and communication was consistent with all three of the team members involved. department, and it shows. The service and communication was consistent with all three of the team members involved. More
by JeffG
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