Tyler Pilz
Tyler Pilz at Audi Allentown

Tyler Pilz

Service Advisor

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

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5.0
283 Reviews
5.0

283 Reviews

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283 Reviews of Tyler Pilz

May 14, 2025

Dealership Rating
Employee Rating

Awesome service. Work quality is superb and staff are pleasant, attentive and provide excellent customer service. Tyler always goes above and beyond. Ciocca is lucky More

by PIETRO223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

May 13, 2025

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Employee Rating

On time, quick, good experience. Took time to explain question with WiFi and Apple car play More

by Evkamiheckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Audi Allentown responded

Thank you for the great feedback! We're glad to hear everything went smoothly and that our team took the time to walk you through your questions about WiFi and Apple CarPlay. We’re always here to help and appreciate you choosing Ciocca!

May 10, 2025

Dealership Rating
Employee Rating

As always, top notch, customer service! James and team went above and beyond. Such a pleasure to work with. More

by DSTERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

May 09, 2025

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Employee Rating

After my service, the dealership had my car washed. I didn’t realize that didn’t include drying. Water marks had already set in from the sun drying my car before I took possession. I left the service b More

by artsculpts
Recommend Dealer
Yes
May 09, 2025

Audi Allentown responded

Thank you for sharing your experience. We’re sorry to hear about the water spots left after your vehicle wash, and we understand how that could be frustrating—especially after a service visit. While our complimentary wash typically includes a rinse, we appreciate your feedback and will use it to review how we can improve this part of the process. Your time and satisfaction matter to us, and we hope to make your next visit a smoother one. Please don’t hesitate to reach out if there's anything we can do to make things right.

May 07, 2025

Dealership Rating
Employee Rating

Always positive and most helpful. Very accommodating no matter what the issues may be!! Very efficient and on time! More

by BUZZYBECK
Recommend Dealer
Yes

Other Employees Tagged: Tyler Pilz

May 08, 2025

Audi Allentown responded

Thank you for your kind words! We're so glad to hear that you've consistently had positive and accommodating experiences with our team. Providing efficient, timely service is always our goal, and it's great to know we've met your expectations. We truly appreciate your continued support!

May 05, 2025

Dealership Rating
Employee Rating

I was very pleased with my recent visit at Audi Allentown. Excellent service and very friendly and helpful staff. More

by BKJEANES
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 05, 2025

Audi Allentown responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

May 03, 2025

Dealership Rating
Employee Rating

Tyler is always very accommodating and informative Tyler is always very accommodating and informative. He is very easy to work with and I would recommend him to be anyone's advisor any day. More

by Shaecon
Recommend Dealer
Yes

Other Employees Tagged: Tyler Pilz

May 05, 2025

Audi Allentown responded

Thank you, Shaecon, for your kind words about Tyler. We're so glad to hear that he continues to be accommodating, informative, and easy to work with. Your recommendation means a great deal to us, and we're proud to have Tyler on our team providing the kind of service that earns this level of trust.

May 03, 2025

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Employee Rating

Tyler is always very accommodating and informative Tyler is always very accommodating and informative. He is very easy to work with and I would recommend him to be anyone's advisor any day. More

by Shaecon
Recommend Dealer
Yes

Other Employees Tagged: Tyler Pilz

May 05, 2025

Audi Allentown responded

Thank you, Shaecon, for your kind words about Tyler. We're so glad to hear that he continues to be accommodating, informative, and easy to work with. Your recommendation means a great deal to us, and we're proud to have Tyler on our team providing the kind of service that earns this level of trust.

May 02, 2025

Dealership Rating
Employee Rating

Extremely friendly and informative staff. Even though I spent more than I wanted to, I felt like the customer experience and work done on my SUV was well worth the money. I will be coming bac More

by KEVNAG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lauman

May 05, 2025

Audi Allentown responded

Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our staff and felt the value of the work done on your SUV. We truly appreciate your trust in us and look forward to helping you with your future Audi purchase when the time comes. Great to have you as part of the Audi family!

April 30, 2025

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Employee Rating

Very knowledgeable. . great communication! Over the top customer service. Makes the customer feel conformable from the beginning. More

by ROWDOG80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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