Tyler Rangel | Page 4

Laziest worst customer service I have ever had when trying to buy a car. We walked around the dealership looking at cars and were not greeted by anyone, despite saying hello to one of the salesmen who trying to buy a car. We walked around the dealership looking at cars and were not greeted by anyone, despite saying hello to one of the salesmen who was outside doing nothing. We go inside to ask to see a car only to see three salespeople on their phones doing nothing. One of them finally looks up from their phone to ask if we need help. When we asked to see a particular car, and he had no idea which one we were talking about and asked us for their stock number. He was too lazy to simply type into the computer he was sitting by. He finally figured out what car we wanted to see and then told us the car in the photos online was NOT the car they actually had. He said they used stock photos for most of their cars. I guess they simply are too lazy to even take proper pictures or to write that disclaimer on their listings. What a freaking scam! After fumbling through this explanation he proceed to go look for the car for 10 minutes only to come back and tell us its in the back and not clean. We noticed most of the cars in the parking lot were not detailed so it wasn't a big surprise. After waiting for another 10 minutes for him to go find the car keys, so we decided to just leave. We figured they had something to hide since there is no reason why the cars cant be readily available. Red Flag #1: Salespeople who are too lazy and just want to play on their phone Red Flag #2: False advertising of cars on their website. Red Flag #3: Cars aren't clean and apparently aren't easily located. More

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we enjoyed our experience. . the people were so nice that kept us from buying at another dealership. . the people were so nice that kept us from buying at another dealership. More

by JULESANDPEG Verified Customer Verified Customer

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Hands down, best car buying experience I've had. The sales reps were knowledgeable and informative, pricing was transparent and clear all the way through. Kid friendly as well! The sales reps were knowledgeable and informative, pricing was transparent and clear all the way through. Kid friendly as well! More

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Best Dealership EVER! ! Hero, Tyler and the entire Maintenance Dept. were fantastic. We wouldn't buy a car anywhere else ! Hero, Tyler and the entire Maintenance Dept. were fantastic. We wouldn't buy a car anywhere else More

by TENAYA02 Verified Customer Verified Customer

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