Tyler Roberson | Page 5

94 Nissan of South Holland responded

I’m truly sorry to hear about your recent experience and any confusion regarding the pricing. 😞 Clear communication is very important to us, and I sincerely apologize if the quote you received over the phone didn’t match your final invoice—especially regarding the credit card fee and other important details. We are taking your feedback seriously and will be working on improving our staff training to ensure accurate and consistent communication across all departments. Your experience matters, and we truly appreciate you bringing this to our attention. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you for your amazing review! 😊 We're so glad to hear that the team at 94 Nissan of South Holland took great care of both you and your vehicle. 🚗💙 It's our goal to make sure you're comfortable, informed, and respected every step of the way. Your kind words and appreciation truly mean the world to us! Looking forward to seeing you again! Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you for the great feedback! 😊 We're so glad to hear you've had helpful and efficient experiences with our service staff—that's exactly what we aim for every time! 🚗✨ We truly appreciate your continued trust in 94 Nissan of South Holland and look forward to serving you again. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you for your kind words! 😊 We're thrilled to hear that you always receive great customer service at 94 Nissan and that Tyler has been attentive, helpful, and friendly. 🌟 Your support means the world to us, and we look forward to seeing you again! 🚗✨ Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you for your awesome feedback! 😊 We're so glad to hear you find it easy to come in for service, and that our free coffee, TV, popcorn, and even vending machines add to your experience. ☕📺🍿 Your satisfaction means the world to us, and we look forward to serving you again soon! 🚗💫 Regards, Liz Sappenfield

94 Nissan of South Holland responded

Brandon, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

94 Nissan of South Holland responded

Thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

94 Nissan of South Holland responded

Thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

94 Nissan of South Holland responded

We're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

94 Nissan of South Holland responded

Jones, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager