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Tyler Rossi
Refer Me
23 Reviews
Hey there, I'm Tyler Rossi, your Chevrolet specialist here at John Thornton Chevrolet in Lithia Springs GA. If you're on the hunt for a Chevrolet that fits your style and needs, I've got you covered. With a passion for connecting folks with their ideal rides, I bring transparency, Chevy expertise, and customer-first mindset to every interaction. Lets make your car buying journey smooth and tailored just for you. Trust me to be your go-to guy for all things Chevy. I'm here to make it happen!
Read moreDealership Experience
1 yr, 7 mos
23 Reviews
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23 Reviews of Tyler Rossi
Verified Customer
Helpful 
November 28, 2023
I'm currently seeking to fill a racial discrimination case against this dealership. On November 27 2023 @ approximately between 1100-1120. I arrived to John Thorton Chevrolet from an hour and a half driv case against this dealership. On November 27 2023 @ approximately between 1100-1120. I arrived to John Thorton Chevrolet from an hour and a half drive from Buford GA /Suwanee area. Apon arriving to the dealership and exiting my vehicle, I was complemented and asked multiple times if I was interested in trading in my vehicle (1500 Chevrolet Badlander custom a 98k truck) I stated No! But during my interaction with the sales associate I let him know that I would be trading in my C7 corvette.I then informed the sales associate my reasoning for visiting the establishment and asked for directions to utilize the restroom. Before even seeing the vehicle (BMW M6 2018), I was asked to give my information to the sales associate.. Might I remind you I have not even looked at the car nor have had a walk around to determine if I'd like to proceed further. After being baggered into giving my information (DL, photo I.D. Name, address) I came to the realization I'd have to present this information anyway to obtain a test drive as I have many times with other dealership given such information to test drive the vehicle. After entering my information into the computer and making a copy of my D.L. the sales associate processed to get the keys asked me to meet him out front (car was already for viewing infront of the building in a secured lot but you were able to walking around it ect). The associate arrived with the vehicle, parking it by the side entrance door. As I await, I approached the vehicle and started looking over it (inspecting exterior and underneath the hood engine compartment, rear exhaust, and listening to the motor). The sales associate called another associate out to help him put the vehicle in the park. After asking some mechanical questions and giving him information to put the vehicle in park, etc. I then wanted to proceed with the test driving of the vehicle. The sales associate proceed in asking me questions , which I felt had nothing to do with the sale of this vehicle. Such questions like "have you ever bought or owned BMW before ect He then stated he'd have to check with the manager to see if a test drive was possible because it is a high end car (48k with 48k miles +, BMW M6). I felt racial discrimination against during this process. As the associate went in to ask, I got up set and left to my 98k truck. As I was leaving, he ran after me along with the financial manager and asked why I was leaving. I told him because yall were full of xxxx. Grabbed the keys, brought the vehicle around, and prepared me for a test drive, asking me questions that had nothing to do with the sale of this vehicle, etc. When the accounting manager asked the associate why I leave he told them that I did not like the vehicle and I was not interested. I immediately stopped my vehicle and corrected him, letting me know that his associate just lied. I LEFT BECAUSE I WAS RACIALLY DISCRIMINATE AGAINST as if I could not afford the vehicle or steal it. Later I received a call from the GM trying to clean up the situation saying taking my information down before viewing the vehicle and asking questions like that is protocol and he was just trying to get to know me. After that the phone hung up and I have not heard anything back. So yes, I'm going to sue them for Racial Discrimination ect. I served this country with honor with 17 years of active duty, 4 combat tours, disgusting service awards, and metals. I HAVE NEVER FETLT LIKE THIS EVER IN MY LIFE! I've lived all over this world and done many things. PURCHASED MANY MOTORCYCLE, CARS, Trucks ECT AND NEVER WENT Through any of this in my life Purchasing a vehicle. WHAT A BIG SLAP IN THE FACE AND A THANK YOU FOR YOUR SERVICE!!!! More
by Sean P
November 07, 2023
Working with Tyler was very easy. .. he kept in touch as agreed and was ready to answer questions as I needed. Had a great personality throughout the process. .. he kept in touch as agreed and was ready to answer questions as I needed. Had a great personality throughout the process. More
by YNNEL1
Other Employees Tagged: Derek Strickland
November 01, 2023
My main complaint besides how high the payment is, was the fact that something was wrong with the truck took it back up there and it still didn't get resolved they said there's nothing wrong other than th the fact that something was wrong with the truck took it back up there and it still didn't get resolved they said there's nothing wrong other than the headlights and they replaced that well now the check engine lights coming on and there is I know something's wrong with it about to pick it on a code and find out myself More
by candidunn9364
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