Tyler Slade | Page 2

Have had the worry free maintenance that is supposed to cover tire rotation, oil and filters. The last 3 times I have taken my car in they haven't done the tire rotation. I have had other issues with my ca cover tire rotation, oil and filters. The last 3 times I have taken my car in they haven't done the tire rotation. I have had other issues with my car and have spoken to them about it, all they want to do is charge me over $1000 to fix so called other issues. I will NEVER go back there. They over charge and don't deliver. More

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Seth was great and helpful! Great F&I team as well! Highly recommended on shopping here Great F&I team as well! Highly recommended on shopping here More

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Have asked 3 different times for Tim Dahle to replace a sensor on the front end of my car and they keep telling me they wont replace it, it just needs to be realigned, xxxxxxxxx, they havent fixed it , it sensor on the front end of my car and they keep telling me they wont replace it, it just needs to be realigned, xxxxxxxxx, they havent fixed it , it keeps going off. Will never buy nor go to them again. Horrible service. More

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Let me tell you about my experience with Tim Dahle Nissan Southtowne - We purchased a used but close to new Nissan Rogue April 2020, it was a trade in and they didn't put it through emmisions or inspection t Southtowne - We purchased a used but close to new Nissan Rogue April 2020, it was a trade in and they didn't put it through emmisions or inspection to get the vehicle licensed and registered so I took it back in August when they finally realized what needed to be done, while there I had an oil change done as well and they scratched the rear 1/4 panel so they said they would fix it, and it came back with the color not correct and it stands out to me and others. They have told me several times they would make an appointment and have it fixed. I went into the service department and was promised it would be taken care of and they would contact me once the appointment was set. Still to this day it hasn't been taken care of. I had to have them put in a new battery 6 months ago and now having issues with the vehicle starting, I CAN'T get ahold of anyone to assist me since it comes with the Lifetime Warranty (not worth it if they won't answer their phone or return VM). Then I get a phone call from the sales department wanting to know if they can help. I am at this point furious and frustrated with the whole situation. More

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My Nissan Altima was in the Tim Dahle Southtowne shop on several occasions this summer and we spent close to $3,000 on the car. Most recently they had the car in their shop for 2 weeks and couldn't find an several occasions this summer and we spent close to $3,000 on the car. Most recently they had the car in their shop for 2 weeks and couldn't find anything wrong with the car and wouldn't provide us with a car to use while they kept our car in the shop. We decided to look at newer cars and Nissan Rogue was one of the cars we decided to consider. I received a letter offering $4,412 for my 2005 Nissan Altima if I showed up on a specific date. We went to the dealership about a week after this specific date. We set an appointment with a sales representative that was referred to us by Leslie in the service department. That sales person passed us to another sales person. The second sales person had the car inspected and said he could offer us $3,100. Approximately 2 weeks later we took the car into the dealership and we were offered $2,000 for the car (nothing about the car had changed). Today (11/22/2021) I received a letter in the mail saying that if I appear at their store 2 days ago (11/20/2021) I will receive $4,712 for this same car. Nowhere in the letter does it state that this offer is subject to me purchasing a car from them or subject to an inspection. Tim Dahle's records should know the mileage, status and condition of this car. They have been the only dealer to work on it during the past 5+ years. The second letter was pretty much identical to the first letter we received. I called to speak with the person that signed the letter (Tyler Slade, GM). I wanted to know why the amount they offer in the letter is so different from what they offer when I am on their lot. I was told Tyler Slade was in a meeting. I asked for his email address or to leave him a voicemail. The person that answered the phone promptly hung up on me. I called back and nobody would answer the phone. Car Dealers and Car Sales people wonder why they are considered so sleazy. More

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This people are Criminals and scammers.We bought a 2008 This people are Criminals and scammers. We bought a 2008 Dodge Grand Caravan that the claims to be driving good with no issues . 10 minutes drove th This people are Criminals and scammers. We bought a 2008 Dodge Grand Caravan that the claims to be driving good with no issues . 10 minutes drove this car off the lot the car made very bad noises , we took it right to a mechanic said we got ripped off and the var needs thousand of dollars of fix to be able to drive. We went back tried to work with the dealership on a returning the car since it has all this issues or replace it to something drivable. I told the guy that we are willing to do whatever but we not gonna pay fees again since it’s been one day and they are not willing to do the right thing for us and help. He Hangup on me told my friend that nothing he can do and walked off . He said he don’t mind to deal with lawyers and they are dealing with them all the time. Be carful with this people I’m going to report them to the bbb , and the attorney general as well have a YouTube video describing exactly how their scam system works . Spread the word so other people will not spend their hard earned money there. More

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I knew what I wanted when I went in, told them I was either leaving with it or nothing and they did not try to force something I did not want on me. Was pretty much in and out within 2 hours. Ya it is a either leaving with it or nothing and they did not try to force something I did not want on me. Was pretty much in and out within 2 hours. Ya it is at the end of the day a car dealership, but for what they could have attempted to do vs what they did they did well. More

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Tried purchasing a custom 4x4 NVP. Put a deposit on a van and they sold it to someone else because I did not "return the paper work that was snail mailed to me on the 17th of the month. I tried to text van and they sold it to someone else because I did not "return the paper work that was snail mailed to me on the 17th of the month. I tried to text and call my "salesperson" because the "contract" was for 3k more than I was quoted the day after I received my paper work. I finally started calling the dealership directly 2-3 days after not hearing back from my "salesperson". I called 3-4 times over a 3-5 day time frame. Finally I talked to a "manager" he said they sold the van because they never received the "paperwork". I was a cash buyer and asked "them" multiple times if I needed to put more down or what. I filled out some pre-approved "paperwork" multiple times, and was told "Austyn" would be getting with me from financing even though I am not financing? K! I never heard from anyone other than my "Salesperson" until I finally asked for a manager. The "manager tried to make me feel like I did something wrong, and talked to me like I am an idiot. I will get my deposit back soon, and put it toward a billboard by your business. Yall are tools. More

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Don't buy from Tim Dahle. They don't do what they say. Then they don't answer your calls.my score is a 0. Then they don't answer your calls.my score is a 0. More

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Found an awesome vehicle here. Didn’t but it because they tried tacking on an extra 2000$. 1000$ for a maintenance fee. When you buy a used car from them you pay for the maintenance that is done on it. they tried tacking on an extra 2000$. 1000$ for a maintenance fee. When you buy a used car from them you pay for the maintenance that is done on it. So basically they get paid twice for maintenance, they take it when someone trades in vehicle, then try getting it out off the buyer. Also I had my own financing and would not go through them so that was another 1000$. I would not recommend this dealership to my worst enemy or anyone else! I don’t like BS when buying a vehicle! I actually ending up buying from Ken Garff Riverdale and they were great. No hidden fees! no hidden anything, no pressure at all! More

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