Tysean Yorke | Page 2

This was my first Lexus purchase and, by far, my best car purchasing experience ever! Maria was very extremely helpful and great to work with. I love the car and the customer service provided by the dealers purchasing experience ever! Maria was very extremely helpful and great to work with. I love the car and the customer service provided by the dealership is second to none. This dealership has a new customer for life! More

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Matt Long has been my salesman for at least the past 10 years. Matt looks out for the best interest of his customers and I trust him completely. The dealership is very courteous and professional. The cu years. Matt looks out for the best interest of his customers and I trust him completely. The dealership is very courteous and professional. The customer service is top notch, which keeps me coming back. I just leased car #6 and I have never complained about the service I received. More

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Wonderful dealership. They have a great selection of cars & suv's to choose from. Everyone is friendly & knowledgeable. They don't rush or push you into something th They have a great selection of cars & suv's to choose from. Everyone is friendly & knowledgeable. They don't rush or push you into something that you don't want. More

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Working with Katie Knaze on the purchase of my Lexus GX 550 was a masterclass in true professionalism. She balanced a deep, technical understanding of the vehicle with a genuine thoughtfulness that made th 550 was a masterclass in true professionalism. She balanced a deep, technical understanding of the vehicle with a genuine thoughtfulness that made the entire process feel tailored specifically to my needs. Her attention to detail and proactive communication ensured that every step—from the initial inquiry to the final delivery—was seamless and stress-free. More

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Great experience overall! The staff was friendly, helpful, and not pushy. Everything was explained clearly, and the process was smooth. The only downside was a bit of a wait d The staff was friendly, helpful, and not pushy. Everything was explained clearly, and the process was smooth. The only downside was a bit of a wait during paperwork, but it wasn’t a big issue. I’m very happy with my purchase and would recommend this dealership. More

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Easy process, start to finish! Fair price on Trade and our purchase. Very low stress, will strongly consider again when we purchase another vehicle. Fair price on Trade and our purchase. Very low stress, will strongly consider again when we purchase another vehicle. More

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Very fine dealership. All staff were friendly and very knowledgeable.Everything was so efficient and timely.Highly recommend this dealership. All staff were friendly and very knowledgeable.Everything was so efficient and timely.Highly recommend this dealership. More

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Michael was very helpful and professional throughout my entire experience choosing a vehicle. I would recommend him to family and friends knowing they will be in good hands. entire experience choosing a vehicle. I would recommend him to family and friends knowing they will be in good hands. More

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Colin has been so amazing for my wife and I to work with. He has continued to go above and beyond before, during, and after we bought our GX550. Everyone else at the dealership has made us feel welcome and He has continued to go above and beyond before, during, and after we bought our GX550. Everyone else at the dealership has made us feel welcome and appreciated as well. A+ all around. More

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Great experience at Lexus of Cleveland with Terry Ramey! We were VERY particular about the car we wanted and she worked with us to get one that matched exactly. She was patient and communicated well thro We were VERY particular about the car we wanted and she worked with us to get one that matched exactly. She was patient and communicated well throughout the process. Day of pickup was smooth and quick! Tysean Yorke did a great job explaining the technology to us and this was a much appreciated and unexpected bonus! To top it all off, there was a large wind storm with lots of falling trees and downed power lines and Terry went above and beyond to keep our new car inside over night as we had come from out of state and did not have a garage space to keep it. Highly recommend! More

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