Allison Smith
Allison Smith at Lexus of Cleveland

Allison Smith

Digital Retail Training Specialist

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

5.0
28 Reviews

I have been in Cleveland for just over three years after spending the previous 10 years in Charlotte, NC. While down there I worked for a large automotive group working as an internet sales manager, trainer, and consultant. I have 10 years of experience in the automotive industry, with a focus primarily on digital retail/internet sales.

5.0

28 Reviews

Write a Review

Dealership Experience

5 yrs, 2 mos

Industry Experience

12 yrs, 2 mos

28 Reviews of Allison Smith

July 20, 2026

Dealership Rating
Employee Rating

Margaret was amazing. We arrived right before closing and she didn't hesitate to show and test drive three lexus SUVs that we were exploring. She was professional, kind, a More

by Igor T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Margaret Graham, Tysean Yorke

Jul 21, 2026

Lexus of Cleveland responded

Hi Igor, thank you so much for your kind words! We're thrilled to hear that Margaret provided exceptional service and helped you find the perfect SUV. At our dealership, customer satisfaction is our top priority and we're glad to know that you had a pleasant experience with our team. Congratulations on your new Lexus!

June 30, 2026

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I had an excellent experience purchasing my new 2026 Lexus TX, thanks to Allison! From start to finish, she provided outstanding customer service, excellent communication, and took the time to thoroughl More

by Ismartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Huber

Jul 02, 2026

Lexus of Cleveland responded

Hi Ismartin, we are thrilled to hear about your excellent experience with Allison at our Lexus dealership! Providing exceptional customer service and making the purchasing process smooth and stress-free is our top priority. Thank you for recommending Allison to others, she truly goes above and beyond for our customers. Enjoy your new 2026 Lexus TX!

June 29, 2026

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Employee Rating

Very friendly, greeted us right when we walked in and were taken great care of. More

by Emmettmoher02
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2026

Lexus of Cleveland responded

Hello, thank you for your positive feedback! We strive to provide excellent customer service and we're glad to hear that you were well taken care of during your visit. We hope to see you again soon!

June 12, 2026

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It was a very pleasant and stress free experience working through the process with Allison. Would recommend! More

by ryersonksu
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura

Jun 14, 2026

Lexus of Cleveland responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2026

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Allison was great! I love her customer service and she was very professional! Thank you again for the surprise clapout, it made me feel really special! Thanks again I l More

by vrobbins1004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2026

Lexus of Cleveland responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2026

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Employee Rating

Allison was great to work with and the process with the dealership was smooth. I’m in love with my car! More

by Lexi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2026

Lexus of Cleveland responded

Hello Lexi, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2026

Dealership Rating
Employee Rating

Great experience with Cleveland Lexus. Our GX was a vehicle we had to wait for as we had a specific color combination and Allison was responsive and informative every step of the way. The More

by Kurac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

May 30, 2026

Lexus of Cleveland responded

Hi, thank you for choosing Cleveland Lexus, we are thrilled to hear that you had a great experience with us! We pride ourselves on providing exceptional service, and we are glad that Allison and our staff made your visit memorable. Thank you for your support!

March 28, 2026

Dealership Rating
Employee Rating

Allison and Lexus of Cleveland were amazing to work with! The entire process was seamless, the communication was excellent, and they found my dream car! I would highly recommend Allison and Lexus of Clevelan More

by Sara Y
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2026

Lexus of Cleveland responded

Hi Sara, thank you for taking the time to leave a review for us at Lexus of Cleveland. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 28, 2026

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Wonderful dealership. They have a great selection of cars & suv's to choose from. Everyone is friendly & knowledgeable. They don't rush or push you into something th More

by cekrause
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2026

Lexus of Cleveland responded

Hi, we are so happy to read such a great review about Lexus of Cleveland! We can't wait to see you again, have a great day.

March 25, 2026

Dealership Rating
Employee Rating

Allison is very easy to work with. I would highly recommend her! She was very polite. More

by sophiasgrandpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Lexus of Cleveland responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

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