Ue Vang | Page 19
Service Advisor
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
507 Reviews
Write a Review507 Reviews of Ue Vang
March 01, 2020
I want to thank Ue Vang for the wonderful service. He took care of my Forester with tender care. I had issues with another dealership, but he restored my faith and trust. I will be scheduling my next a took care of my Forester with tender care. I had issues with another dealership, but he restored my faith and trust. I will be scheduling my next appointment with Vang. He took the time to explain how my Forester was handling and what I needed to have done next. See you in 10,000 miles!!👏 More
February 24, 2020
Employees are always very welcoming, friendly and knowledgeable. The waiting area is clean and comfortable with many areas that have charging ports. Appreciate the coffee and snacks offerings. T knowledgeable. The waiting area is clean and comfortable with many areas that have charging ports. Appreciate the coffee and snacks offerings. The most recent service was for an extremely loud metallic banging while driving. Ue Vang (and a couple other of the service people) found a small rock that had gotten into the brake area, and we all had a good laugh about how much noise and trouble this small rock had caused! More
February 22, 2020
Pleased with car and service. They proactively addressed a small technical issue. Waiting area is beautiful. Thanks for the coffee and treats. Beats the heck out of Ford. a small technical issue. Waiting area is beautiful. Thanks for the coffee and treats. Beats the heck out of Ford. More
Other Employees Tagged: Dee Dhanraj, Luke Lien , James Burton, Nena Downey, Doug Hanson, Matt Hanson, Peng Lee, Nicole Love
February 18, 2020
New Suby needed update to computer Subaru sent me a recall on my new car. Contacted WBS and they said how soon do you want to come in. I had a couple things the week I got the notice so Subaru sent me a recall on my new car. Contacted WBS and they said how soon do you want to come in. I had a couple things the week I got the notice so I said the following Thursday and they said what time. Got in and out and the oil change that was needed also. More
February 16, 2020
Best Car Dealership Around In our 50+ years of driving, my husband & I have bought many new cars. I can honestly say that White Bear Subaru is right at the top in terms of pric In our 50+ years of driving, my husband & I have bought many new cars. I can honestly say that White Bear Subaru is right at the top in terms of pricing, customer service, and excellence. All of the employees, from sales to parts to service, are cheerful, friendly, helpful & professional. Even though we live 25 miles away, I wouldn't have my Outback serviced anywhere else. During our recent service visit for routine scheduled maintenance, Ue went so far as to check for coupons for discounts, saving us $40. He didn't have to do that, but he did - unasked. Things like that are what set White Bear Subaru apart from other dealers. More
January 30, 2020
Great! I have been a customer for many years and will continue to be one. I have never had a problem in sales or service. I have recommended dealership to I have been a customer for many years and will continue to be one. I have never had a problem in sales or service. I have recommended dealership to others. More
Other Employees Tagged: Sam Basho
January 19, 2020
Not taken seriously I brought my Subaru Outback in for an oil change before taking a road trip. I specifically told the service man (I don’t remember who his name) to che I brought my Subaru Outback in for an oil change before taking a road trip. I specifically told the service man (I don’t remember who his name) to check the tires because one tire in particular was losing air frequently. My husband had put air in the tire several times that week. When my vehicle was ready, I asked about the tire, and the attendant didn’t see any notes about the tire. He went to talk to the service man who said they didn’t find anything. I asked to have them check again especially since I was going on a trip and 30 minutes later, they said they didn’t find anything. I asked what else could be causing the leak and was told it was probably the cold air. I didn’t know what else to do so I went home. The next morning was tire was low again, husband added more air, I called the service department again and explained the situation. I was told to come in the next day and they would again check the tire. My husband came with me this time and Ue Vang worked with us. He was very understanding and made sure we were taken care of. They actually found the cause of the leak and repaired it at no cost to me. However I felt that had I been taken seriously the first time, I wouldn’t have had to go back. More
January 13, 2020
Wonderful service department! I arrived early and they got me in right away and out on a very timely schedule. Large comfy waiting areas with nice amenities like snacks, fresh brewed coffee, tv areas, wo got me in right away and out on a very timely schedule. Large comfy waiting areas with nice amenities like snacks, fresh brewed coffee, tv areas, work stations areas. I look forward to my next visit with my Subaru Crosstrek More
Other Employees Tagged: Peng Lee
January 09, 2020
This is the best dealership I've ever used The employees This is the best dealership I've ever used The employees are friendly and efficient. Waiting is pleasant because the lounge is comfortable and well- This is the best dealership I've ever used The employees are friendly and efficient. Waiting is pleasant because the lounge is comfortable and well-stocked with goodies. This is my first Subaru but it won't be my last! More
Other Employees Tagged: Nena Larson

