Ue Vang | Page 20
Service Advisor
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
507 Reviews
Write a Review507 Reviews of Ue Vang
January 07, 2020
Friendly people, nice waiting area stocked with snacks. My car is always returned washed, and the front floormats are washed, too. They are thorough in checking over my car, and make sure I am aware of rec My car is always returned washed, and the front floormats are washed, too. They are thorough in checking over my car, and make sure I am aware of recalls and service needs. Qss More
Other Employees Tagged: Matthew Fox
January 02, 2020
Smooth process Came in for oil change, tire rotation and possible tire repair due to TPMS warning light and low reading on LF tire. Sure enough, a small nail was ca Came in for oil change, tire rotation and possible tire repair due to TPMS warning light and low reading on LF tire. Sure enough, a small nail was causing the problem and they were able to patch it. All services requested were done in 90 minutes. Not bad for a Monday morning.i More
December 20, 2019
Tire pressure alert! White Bear Subaru service is wonderful. I pulled in unannounced because I couldn't find which tire needed pressure because I had an alert. In literall White Bear Subaru service is wonderful. I pulled in unannounced because I couldn't find which tire needed pressure because I had an alert. In literally 2 minutes someone cheerfully checked and remedied the situation and I was on my way. I do all the service for my 2015 Subaru Outback at the dealer and have always been extremely happy and satisfied. More
December 13, 2019
great salesmen friendly service Mo. Call use a few days later a aske was very friendly and had great expertise in the cars he was selling.He called a few days later to make sure eve Mo. Call use a few days later a aske was very friendly and had great expertise in the cars he was selling.He called a few days later to make sure everything was going ok. More
Other Employees Tagged: Moe Hawili, Rae Walls
December 05, 2019
Tried to get information on resetting my TPMS monitor system and could not get anyone in service to talk to me, just transferred me to scheduling twice. Went to Tires Plus and they reset it for free in system and could not get anyone in service to talk to me, just transferred me to scheduling twice. Went to Tires Plus and they reset it for free in 5 minutes. Big service difference! More
Other Employees Tagged: Greg Nichols, Dee Dhanraj, Luke Lien , James Burton, Matt Hanson, Nena Larson, Peng Lee, Nicole Love
November 16, 2019
had an appointment for an oil change I have purchased at least 5 cars from this dealership and always use the service department. Always have a very good experience, the staff is very us I have purchased at least 5 cars from this dealership and always use the service department. Always have a very good experience, the staff is very user friendly More
Other Employees Tagged: Peng Lee
November 07, 2019
Quality Service The Service team at Luther has consistently met or exceeded my expectations by performing necessary or requested maintenance and providing information The Service team at Luther has consistently met or exceeded my expectations by performing necessary or requested maintenance and providing information about the vehicle in a professional manner. More
November 06, 2019
Fast service I scheduled a Saturday appointment for a Brake and Differential fluid change. They said it would take about an hour and a half to hour and 45 minutes I scheduled a Saturday appointment for a Brake and Differential fluid change. They said it would take about an hour and a half to hour and 45 minutes. To my pleasant surprise it only took about 40 minutes. They wash my car but forgot to put the floormats back in and I didn't notice until I got home. I had to go back on Monday to get them. Overall I was happy with my service, I will be back. More
Other Employees Tagged: Nena Larson
November 02, 2019
Wonderful service experience Neena was very helpful in helping us with a new battery as well as other services needed for getting the car ready for winter. She was very welcoming Neena was very helpful in helping us with a new battery as well as other services needed for getting the car ready for winter. She was very welcoming and set us at ease. More
Other Employees Tagged: Nena Larson
October 30, 2019
without an appointment, in and out in an hour On a rainy messy day the windshield washer (drivers side) stopped spraying. I stopped at WB Subaru to make an appointment expecting expecting to come On a rainy messy day the windshield washer (drivers side) stopped spraying. I stopped at WB Subaru to make an appointment expecting expecting to come back at a later time. The Ue looked at the spray head and indicated it could be repaired in an hour or so but a tech was not available at that moment. I decided to wait. The coffee was great in the lounge area! 45 minutes later, I was back on the road after a valve and nozzle were replaced. Great service! More

