Ue Vang | Page 39

good service the service coupon was honored, the work was explained, verified and done in the time estimated and I received a complimentary car wash. thank you. the service coupon was honored, the work was explained, verified and done in the time estimated and I received a complimentary car wash. thank you. More

by wendy18 Verified Customer Verified Customer

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Express Service Ue got me all squared-up on getting a bulb replaced recently on my Outback headlight. He's great, super-friendly, knowledgeable and provided the infor Ue got me all squared-up on getting a bulb replaced recently on my Outback headlight. He's great, super-friendly, knowledgeable and provided the information I want to know about my car! More

by BearTownMan Verified Customer Verified Customer

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good service Knew my car and what it needed. But you need to go to them always so they have the records. Good records. Don't give me this review again. Knew my car and what it needed. But you need to go to them always so they have the records. Good records. Don't give me this review again. More

by GLENDA2 Verified Customer Verified Customer

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Ue Vang is great! Ue made sure that my car was finished in time for me to be at work so I wouldn't need to rent a car Ue made sure that my car was finished in time for me to be at work so I wouldn't need to rent a car More

by CASANDRA.LEONI Verified Customer Verified Customer

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Excellent service The service you receive is great! They make you feel like you are important and want you to leave with a smile on your face. The service you receive is great! They make you feel like you are important and want you to leave with a smile on your face. More

by cindy.j.jackson Verified Customer Verified Customer

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Excellent service and friendly I have had excellent service - no complaints what so ever. The service person was patient and that is very important to me being a single woman. I have had excellent service - no complaints what so ever. The service person was patient and that is very important to me being a single woman. More

by marybethneitzke53 Verified Customer Verified Customer

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Excellent Experience I have always had excellent service at White Bear Subaru. I appreciate the competence displayed by employees, the friendliness and courtesy shown and I have always had excellent service at White Bear Subaru. I appreciate the competence displayed by employees, the friendliness and courtesy shown and trust their advice. More

by LuvMyOutback Verified Customer Verified Customer

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Long wait and high cost for oil change I find Subaru service to be over-priced, inflexible, and slow. I came in for a tire rotation and oil change with an appointment. It took 1.5 hours! Th I find Subaru service to be over-priced, inflexible, and slow. I came in for a tire rotation and oil change with an appointment. It took 1.5 hours! The tire rotation was free b/c I purchased the tires there, but the oil change, with regular oil, was nearly 50 bucks. Just the fact that I have to reserve a time to do such basic service seems rigid and not very customer-service oriented. The waiting area is beautiful. The facilities clean and lovely, but I feel like I'm paying too much. My comparison group is Toyota (I also own one) and Subaru just always falls short. More

by SEDHEAD Verified Customer Verified Customer

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Quick Lane Oil Change I used the Quick Lane option to get an oil change without an appointment. Although it was noon, I was able to get right in, and was on my way in abo I used the Quick Lane option to get an oil change without an appointment. Although it was noon, I was able to get right in, and was on my way in about an hour. Ue Vang, the service advisor, explained the process, answered my questions, and directed me to the lounge. The lounge is well appointed and clean, with comfortable chairs and complimentary beverages and snacks. (But, hey, some ottomans would be nice for those of us whose legs don't reach the floor from those big chairs.) The service included a multi-touch inspection, car wash and vacuum. The service advisor explained the results of the inspection before I left. Very satisfied with the customer service and work on my car. Also, Ue went out of his way to get me a specific White Bear pen to replace the one I lost. He didn't have to do that, but he offered, and it was greatly appreciated. Overall, an excellent service visit. More

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Last minute service Brought in car for spur of the moment oil change and to check out the problem with the auto back hatch not operating. Service tech unable to diagnosis Brought in car for spur of the moment oil change and to check out the problem with the auto back hatch not operating. Service tech unable to diagnosis the problem, so will have to come in with an appt. Just happy we could get the fast oil change. Ue was great. More

by KARILARS Verified Customer Verified Customer

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