Dealership Experience
12 yrs, 3 mos
Industry Experience
13 yrs, 7 mos
423 Reviews
Write a Review423 Reviews of Uzma Shafqat
March 23, 2016
Purchase of Pre-certified Auto Recently, I purchased a pre-certified 2013 Cadillac from Kelly Cadillac in Lancaster , PA. My sales Lady Uzma Shafqat was over and above in this tra Recently, I purchased a pre-certified 2013 Cadillac from Kelly Cadillac in Lancaster , PA. My sales Lady Uzma Shafqat was over and above in this transaction. I have driven Cadillacs for approximately 25 years. I never had a female salesperson before, so I was truly impressed. First of all she listened when I explained to her what I was look for and when she saw a car I could possibly want, she went into action. She called me with details about this vehicle to the extent that I could wait to see it. I purchased the car and felt that she treated me like she would a family member. She west into detail to explain the many options of this car, a XTS Luxury, and let me know she would always be available to assist me as long as I owned the car. I was impressed and I would point any of my friends and associates who are in the market for a car to go see Uzma Shafqat. More
January 03, 2016
I can't say enough about the people at Kelly Cadillac! My wife and I cannot say enough about how wonderful we were treated by everyone at Kelly Cadillac and how pleasant a car buying experience it was. We My wife and I cannot say enough about how wonderful we were treated by everyone at Kelly Cadillac and how pleasant a car buying experience it was. We purchased a used Mazda that they took in as trade, and it wasn't anywhere near as expensive as a used Cadillac. But, we were treated as equals, not looked down upon and valued as customers at their dealership. It didn't matter to them that we weren't buying a Cadillac. From being greeted by the owner, Geoff Kelly, working with our Sales Consultant Uzma Shafqat, and handling of the purchase paperwork with Glenn Davis, their Business Manager, we have never been treated so well by another car dealership. I have nothing but praise for the entire staff, with many of them saying hello and acknowledging our presence even though we weren't working with them directly. If you want to see how to cultivate business and treat a customer right, you only need to visit Kelly Cadillac in Lancaster, Pennsylvania. More
Other Employees Tagged: Glenn Davis
December 22, 2015
Best car buying experience! By far the best car dealers I've ever dealt with. Everyone is beyond nice, they don't push for you to buy anything extra. I didn't buy a Cadillac, but By far the best car dealers I've ever dealt with. Everyone is beyond nice, they don't push for you to buy anything extra. I didn't buy a Cadillac, but they treated me as if I did. More
October 29, 2015
Bought a Used Car... They were all very helpful and cooperative. Everyone was concerned that I got the deal I wanted and that the payment was in a comfortable range for m They were all very helpful and cooperative. Everyone was concerned that I got the deal I wanted and that the payment was in a comfortable range for me. More
October 03, 2015
The most painless car experience we have ever had. From the beginning through the end of of our experience, the Kelly Cadillac dealership was nothing but professional and accomadating. We always felt o From the beginning through the end of of our experience, the Kelly Cadillac dealership was nothing but professional and accomadating. We always felt our satisfaction was their first concern. This is our second car with this deslership and we are looking forward to a continued relationship with this company. More
Other Employees Tagged: Glenn Davis
September 21, 2015
The experience was excellent. We were very pleased with the salesperson/Uzma. As soon as we stepped out of the car to come into the dealership we knew we were going to be well tak We were very pleased with the salesperson/Uzma. As soon as we stepped out of the car to come into the dealership we knew we were going to be well taken care of and we were. Uzma was very personable, kind and very informative. We were very please with the service. Dwayne the manager and Glenn the person who we signed the papers with were very helpful also. More
Other Employees Tagged: Glenn Davis , Dwayne Jennett
September 06, 2015
2011 Chevrolet Traverse My wife and I purchased a 2011 Chevrolet Traverse from Kelly Cadillac today. This was our first time dealing with this dealership. We had a very pleas My wife and I purchased a 2011 Chevrolet Traverse from Kelly Cadillac today. This was our first time dealing with this dealership. We had a very pleasurable experience. Uzma, Dwayne, and Glenn were fantastic to deal with. We received a more than fair offer for our trade and received a great price on the Traverse. We had a no pressure buying experience. We would strongly recommend visiting Kelly Cadillac. More
Other Employees Tagged: Glenn Davis , Dwayne Jennett
September 03, 2015
Kelly's meet your needs and goes over and beyond! We recently bought an Escalade from Kelly's. I can't say enough about our sales consultant, Uzma Shafqat. We hadn't met Usma before, but she put us a We recently bought an Escalade from Kelly's. I can't say enough about our sales consultant, Uzma Shafqat. We hadn't met Usma before, but she put us at ease, and walked us through buying our vehicle from the beginning to the end, We feel that we made a lifelong friend, and trust her explicitly. She was so knowledgeable, and led us through the experience with care and concern. We left knowing that the Lord led us to her. We also need to mention Kelly's service. Lynn Yoder has become a friend and is always there if we have questions, or just leading John and I through the process of our needs in the service department. Lynn is just wonderful. He is our go to friend, and we trust him completely. Should I mentiion that we love Usma and Lynn. If you go to Kelly's you are met warmly and just feel like family.. You will also be met by Mr. Geoff Kelly. A remarkable friendly gentleman who will make you feel like you are an integral part of Kelly's.. Dwayne worked on our deal, and made us feel at home. What a wonderful gentleman he is as well. More
Other Employees Tagged: Dwayne Jennett, Lynn Yoder
August 23, 2015
excellent customer service My sales consultant, Uzma,was was very professional and polite. She was very attentive in communicated well with me. I felt no pressure and answered My sales consultant, Uzma,was was very professional and polite. She was very attentive in communicated well with me. I felt no pressure and answered all my questions. The entire staff was warm and welcoming. More
August 19, 2015
Cadillac CTS I bought a 2012 Cadillac CTS at Kelly Cadillac.Uzma Shafqat and Glenn Davis are very nice to deal with.Im very satifed with my purchase.I would highly I bought a 2012 Cadillac CTS at Kelly Cadillac.Uzma Shafqat and Glenn Davis are very nice to deal with.Im very satifed with my purchase.I would highly recommend this dealership.Thank you More
Other Employees Tagged: Glenn Davis

