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VINCE D'ORONZO
103 Reviews
103 Reviews
Write a ReviewDealership Experience
8 yrs, 1 mo
Languages Spoken
Italian
103 Reviews of VINCE D'ORONZO
November 26, 2023
After shopping multiple manufacturers and dealerships, Honda On Grand was the best experience from beginning until the driveway. We would highly recommend them to anyone we know who is looking for a vehic Honda On Grand was the best experience from beginning until the driveway. We would highly recommend them to anyone we know who is looking for a vehicle! More
by foster0
Verified CustomerOther Employees Tagged: PATT DEROSA , DANIEL RAZO
November 18, 2023
Smooth, efficient process. Knowledgeable, courteous people. No hard sell or arm twisting except for the extended warranty. Knowledgeable, courteous people. No hard sell or arm twisting except for the extended warranty. More
by franksrose
Other Employees Tagged: EDGAR PARRA
November 14, 2023
I called and talked briefly with Vince D"Oronzo about a vehicle that I was interested in. The dealership had one and when I went in, Vince had it pulled up in front of the dealership. I looked it over, d vehicle that I was interested in. The dealership had one and when I went in, Vince had it pulled up in front of the dealership. I looked it over, drove it, and then we got down to numbers. At no time was there any pressure from buying the vehicle, to appraising my trade-in, to going through the purchasing. Everything was upfront and they acted like they wanted to get my business.................and they did. As a side note. I drove from the Joliet area to Elmhurst to get this vehicle.. More
by armrun18
November 12, 2023
Vince was very responsive via email and text so my negotiations went quickly and smooth. Very pleasant experience during car buying process. negotiations went quickly and smooth. Very pleasant experience during car buying process. More
by smesh2000
Other Employees Tagged: EDGAR PARRA
November 11, 2023
The process of buying was easy! Vince Doronzo was so nice, helpful and easy going with the sale! He was wonderful and very knowledgeable to work with and we couldn’t be happier with Vince Doronzo was so nice, helpful and easy going with the sale! He was wonderful and very knowledgeable to work with and we couldn’t be happier with our purchase of the Odyssey! More
by michaelcordes4
October 22, 2023
Vince did a great job ensuring that my needs were met. He was professional and very knowledgeable about the vehicles available. Follow through was timely and thorough. I would highly recommend him to o He was professional and very knowledgeable about the vehicles available. Follow through was timely and thorough. I would highly recommend him to others. More
by RNSMC1
October 18, 2023
I can’t thank this dealership enough for their exceptional service! My HR-V rear windshield shattered out nowhere, and I was worried about the cost and inconvenience of getting it fixed. From the exceptional service! My HR-V rear windshield shattered out nowhere, and I was worried about the cost and inconvenience of getting it fixed. From the moment I walked in, the staff was incredibly welcoming and attentive, took my information promptly and efficiently and within few hours I received the call to book my appointment to get the windshield replaced. Their team’s professionalism and attention to detail were impressive. I felt like they genuinely cared about their customers. They turned a stressful situation into a hassle-free experience, and I’m incredibly grateful for their expertise! I highly recommend this dealership to anyone in search of a new car and a pleasant post sale experience! More
by Gaby R.
Other Employees Tagged: David Abraham , Don (driver)
October 14, 2023
Overall: Honda on Grand is a good car dealership overall, with a great salesman named Vince. However, the finance department, particularly Edgar, is shady and untrustworthy. I would recommend Vince overall, with a great salesman named Vince. However, the finance department, particularly Edgar, is shady and untrustworthy. I would recommend Vince 100%, but I would ask for anyone else than Edgar for the financing portion. Sales: Vince is an amazing salesman. He is responsive, provides information as requested, and is great to work with. I would highly recommend him to anyone looking to buy a car from Honda on Grand. Vince is extremely knowledgeable about the cars he sells. He was able to answer all of my questions and help me find the perfect car for my needs and budget. Vince is very patient and understanding. He didn't pressure me to buy a car that I wasn't comfortable with, and he took the time to explain all of my options to me. Vince is very friendly and personable. He made the car buying process enjoyable and stress-free. Vince is honest and trustworthy. I never felt like he was trying to sell me something I didn't need or want. Vince is committed to customer satisfaction. He went above and beyond to make sure that I was happy with my purchase. I would highly recommend Vince to anyone looking to buy a car. Finance: Edgar in the finance department is very shady. He showed me a sign off sheet and did not correct me when I signed on the wrong line, which resulted in a service contract being added to my purchase without my consent. He also proceeded to enter selections on an iPad without giving me an opportunity to review them. I take responsibility for not reviewing the printed paperwork to make sure that there was no service contract, but Edgar's behavior was less than transparent and made me drive 2 hours (1 hour there and another hour back) to correct the mistake. Recommendation: I would recommend Honda on Grand, but I would ask for anyone else than Edgar for the financing portion. I understand that finance is incentivized to sell service contracts, but Edgar's behavior was unacceptable. Rating: 4 out of 5 stars, with 1 star deducted for the shady behavior of Edgar in the finance department. More
by SQUIRRELPRODUCTIONS
Other Employees Tagged: EDGAR PARRA
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