"Tito was extremely knowledgeable and helpful with my new..."
Tito was extremely knowledgeable and helpful with my new car. He was one of the best I’ve experienced. I will definitely use him again. Thanks Tito! Vaanii was also great with finding the car I wanted.
The finance manager AJ WAS THE WORST I’ve ever seen. He did not go over the forms but was pushy with the extended warranty. It was obvious that he earns a commission. He shutdown and was rude when I didn’t want to buy the warranty.
Everyone else was good. I will never deal with him again.
The guest experience is important to all of us at Fletcher Jones Motorcars of Fremont. We are grateful to know you have had the opportunity to have your speak with our General Manager to further discuss your concerns. Please know your business and feedback is paramount to us, and we pride ourselves on building lasting relationships with our guests. Thank you for the wonderful sediments for both Tito and Vaanni! We couldn't be more pleased to have such generous feedback! Please feel welcome to contact us anytime. Your complete satisfaction is our top priority! Congratulations on your purchase!
Reputation and Brand Loyalty Manager
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