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Vada Fernandez
Vada Fernandez at Braman Honda of Palm Beach

Vada Fernandez | Page 14

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

Contact Me
5.0
296 Reviews

Dealership Experience

4 yrs, 1 mo

5.0

296 Reviews

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296 Reviews of Vada Fernandez

November 04, 2023

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Employee Rating

She was friendly, helpful and efficient; it was a great experience! Thank you very much! More

by TANIARD4EVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2023

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 03, 2023

Dealership Rating
Employee Rating

VADA Fernandez always with a smile. A pleasure to be served by VADA. Detailed minded. More

by BILL528
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2023

Braman Honda of Palm Beach responded

We are very happy to hear that Vada provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 03, 2023

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Vada has excellent customer service,and I am overall satisfied with the services rendered to me! More

by VIMIRANDA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2023

Braman Honda of Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Vada here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 31, 2023

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Employee Rating

They are the best. So far, no complaints. Salesman's as well as service agents are remarkable. Vada Is such a wonderful and thoughtful person More

by NETTCHERY2625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Weisbrot, Rodney Lau

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Oct 31, 2023

Braman Honda of Palm Beach responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vada and our team met your expectations. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 30, 2023

Dealership Rating
Employee Rating

Great and fast service like always and great customer service! Such a pleasure to visit Braman More

by JENNIFERMENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Rutledge

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Oct 30, 2023

Braman Honda of Palm Beach responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Jennifer, and we're happy to hear that we met your expectations. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 27, 2023

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Employee Rating

Vada is super helpful and communicative , and keeps us in the loop , thank you for the help More

by MDG27X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2023

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad Vada was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 26, 2023

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Employee Rating

Service was very good and Vada took great care of me. She answered every question very clearly. She was exceptional. More

by EFRAIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2023

Braman Honda of Palm Beach responded

We are very happy to hear that Vada provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 20, 2023

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Employee Rating

The service at Honda was great the staff are very helpful and and I got my car back just in time for work More

by JONATHANVARGAS2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2023

Braman Honda of Palm Beach responded

Thank you for your business and this review, Jonathan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 19, 2023

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Employee Rating

Easy appointment scheduler. Vada was clear and concise. Great video of the check points and appreciate the report card. More

by CARINA.LAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Braman Honda of Palm Beach responded

Carina, It's great to hear that Vada was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 18, 2023

Dealership Rating
Employee Rating

Did not appreciate dealer’s refusal to inflate tires to 35 psi because of “policy” limiting inflation to 32 mph. Did not appreciate dealer’s adding in tire rotation to my request for oil/filter change w More

by SUPERSIMCHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fatima De La Cruz

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Oct 19, 2023

Braman Honda of Palm Beach responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Oct 19, 2023

SUPERSIMCHA responded

My past history of relations with your repair dept. management does not suggest that discussion with your repair staff would be productive of any satisfaction on my part. Your shop has far too much competition in the area to impose an unreasonable and arbitrary limit on tire inflation and to include tire rotation in with a requested oil and filter change without any advance notice of the $24.95 plus tax rotation cost. I ended up paying substantially more than what was originally quoted for the requested oil and filter change, and was arbitrarily refused the requested 35 psi tire inflation. I am not happy with having paid $90.54 for such service.

Oct 19, 2023

SUPERSIMCHA responded

No.

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