Valencia Wallace | Page 9

Impressive Our experience was great! Valencia was awesome! My expectations were far exceeded and the process was smooth and efficient. Steve in finance was also Our experience was great! Valencia was awesome! My expectations were far exceeded and the process was smooth and efficient. Steve in finance was also great. He explained everything to us and was able to answer all of our questions! I will recommend everyone to shop here!! More

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Never thought walking out of a car dealership would feel so good. No stress, anxiety, or second doubts. Russ Darrow Kia actually listened to us and helped us find what we needed to fit our budget and lifest so good. No stress, anxiety, or second doubts. Russ Darrow Kia actually listened to us and helped us find what we needed to fit our budget and lifestyle. Kudos for them to actually putting the customer first and foremost. Bravo! More

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Amazing! The whole experience of buying a vehicle at this dealership was absolutely superb! There was a sales person holding open the door to the showroom for The whole experience of buying a vehicle at this dealership was absolutely superb! There was a sales person holding open the door to the showroom for me when we first arrived and the sales person, Valencia took us right to her cubicle to see how she could help us. Her communication was great and her friendly advice allowed us to make the best possible choice for a vehicle. We love our forte!!!! More

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Thanks for the excellent service considering the weather wasn’t the best. Every employee made it easier to get in out with ease. Great job. wasn’t the best. Every employee made it easier to get in out with ease. Great job. More

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wonderful experience! My experience was awesome with Valencia Wallace! She got me approved and in a car that I love. The staff is very friendly and they will do everything My experience was awesome with Valencia Wallace! She got me approved and in a car that I love. The staff is very friendly and they will do everything they can to help you get into a car. More

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Great Dealership. The staff was great, helpful. I got my favorite car, thanks to Valencia! She was great and helpful🌸🙂! And thank you to the KIA! Can’t wait to come b The staff was great, helpful. I got my favorite car, thanks to Valencia! She was great and helpful🌸🙂! And thank you to the KIA! Can’t wait to come back and buy another vehicle! More

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They went out of there way to keep to get me into a They went out of there way too get me into a better car. Worked hard and went out of there way, kind people working here. I would highly recommend bu They went out of there way too get me into a better car. Worked hard and went out of there way, kind people working here. I would highly recommend buying your next car here. They are very professional and hard working. I would to thank the manage Stephen Perkins for so patience and did everything he could to make I left with that car. More

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Great People make a pleasant experience. It was time to replace my Fiancee's 2001 vehicle. We wanted to great a dependable SUV so we picked a Toyota RAV4 based on opinions of friends and fam It was time to replace my Fiancee's 2001 vehicle. We wanted to great a dependable SUV so we picked a Toyota RAV4 based on opinions of friends and family who own the RAV4 along with internet information on the vehicles. I decided to try Facebook to see what was available. I located a RAV4 at Russ Darrow in Wauwatosa. I ended up chatting with Ashley J. from the dealership online. She was very pleasant and scheduled an appointment for me the next day to look at the RAV4. Before I left for my hour drive to Wauwatosa I received a call from Valencia to confirm my appointment time. She was very pleasant too to deal with on the phone and in person. I arrived at the dealership and met Mike a salesperson who assisted me to Valencia, he was nice too. I drove the vehicle 2016 RAV4 and Valencia right de with me explaining everything about the vehicle she also acted as my GPS since I was unfamiliar with the "wild" streets of Wauwatosa. I decided to purchase the RAV and along the way met two "Steve's" who helped finalize the purchase. A good buying experience overall but remember it is a time consuming process! More

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A well rounded experience We were very pleased with the knowledge of the employees and the approach they had in dealing with us. They were very respectful and genuine in their We were very pleased with the knowledge of the employees and the approach they had in dealing with us. They were very respectful and genuine in their conversations and when negotiating a deal. More

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Good, and not so good. The saleswoman I worked with was very helpful in answering questions and helping me find the car I was looking for. She was easy to work with and stra The saleswoman I worked with was very helpful in answering questions and helping me find the car I was looking for. She was easy to work with and straight to the point. The finance workers however, were somewhat rude and disrespectful in their communication and efforts to sell extended warranty and to negotiate to interest rates. Overall I’m very happy with my car and the salesperson I worked with. More

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