Valencia Wallace

Valencia and the team at Russ Darrow Kia Wauwatosa are thoughtful and kind in all interactions. Thank you for helping me find the perfect vehicle. thoughtful and kind in all interactions. Thank you for helping me find the perfect vehicle. More

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They have taken care of all my questions, concerns and problems. Both the sales person and the sales manager and the finance gentleman were very attentive to my needs and questions problems. Both the sales person and the sales manager and the finance gentleman were very attentive to my needs and questions More

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Valencia was super easy to work with, not pushy at all, and fair in pricing. She made the process easy and we got a car we love! and fair in pricing. She made the process easy and we got a car we love! More

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I like t because he explained to you that you understand and tell you what's wrong with your car . understand and tell you what's wrong with your car . More

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Very professional and fair with prices. Had a really bad experience at another dealer and they got us in the car we wanted! Highly recommended this location. Thanks again! Had a really bad experience at another dealer and they got us in the car we wanted! Highly recommended this location. Thanks again! More

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Valencia made this process very easy! She was quick to respond and efficient. Even after purchasing the vehicle she has contacted me to make sure I had all questions answered. 10/10 recom She was quick to respond and efficient. Even after purchasing the vehicle she has contacted me to make sure I had all questions answered. 10/10 recommend Valencia! More

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Clean facility, great sales people and good attitude from all staff members at this location all staff members at this location More

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Car Buying with Valencia = 11/10 Experience This was my first time buying a car, and I’m so grateful to have been able to work with Valencia! She went above and beyond to make the process as smooth as p my first time buying a car, and I’m so grateful to have been able to work with Valencia! She went above and beyond to make the process as smooth as possible on my end, and made me feel like the most important customer at Russ Darrow. She also put in a lot of time to listen to me in order to understand my vision of the “perfect car” and handled my indecision and anxiety without pressure. I truly appreciate her patience with me! She absolutely helped me feel confident that I was making the right decision, and I ended up leaving the dealership with my dream car. As a young person, it was also really nice to work with someone the same age as me. I know she had my best interest at heart and really got me. If you’re looking for an endlessly kind, super fun, and LGBTQ+ friendly female salesperson, you will 1000% love working with Valencia. I also had the pleasure of working with my best friend’s dad, Mike Duda. He made the experience so much fun, as always! He also made sure that I was choosing the safest options, and looked out for me in the way I know my own dad would. I appreciate how he patiently and thoroughly explained the offer to me. Mike is another really great person at Russ Darrow, and he will make you feel super excited about whatever car you’re choosing. Special shout outs to Jaylen and Steven as well! More

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They did a great job getting me the right price for my trade in and getting a new car from you. trade in and getting a new car from you. More

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I had the pleasure of working with Valencia today and she was nothing short of amazing! She was kind, respectful, explained everything in detail and was able to relate to any concern I had. She wasn't she was nothing short of amazing! She was kind, respectful, explained everything in detail and was able to relate to any concern I had. She wasn't pushy. She gave time when needed and made the process a really nice experience. I also liked that she was less sales like and a true person to work with and could relate to you with your thoughts on color, interior color and all the features that come within a new vehicle. Steven in finance was exceptionally hilarious and made the process really fun. I appreciated the attention to detail from buying, financing and setting up all of the "entertainment" features. If you have the chance to purchase from Valencia please do it! More

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