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Valerie Donaldson
Valerie Donaldson at Kelly Ford
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Valerie Donaldson | Page 4

Sales Consultant

Kelly Ford

776 Magnolia Ave.
Melbourne, FL 32935

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4.9
79 Reviews

Dealership Experience

4 yrs, 11 mos

Languages Spoken

English English

4.9

79 Reviews

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79 Reviews of Valerie Donaldson

November 09, 2022

Dealership Rating
Employee Rating

Both were absolutely amazing. Made the whole buying process completely smooth. And Val was there every step of the way and even after I signed paper work Val has been absolutely a More

by CASSIEMARIESPAIDE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Mannain, Nicholas Lagges

Helpful
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Nov 09, 2022

Kelly Ford responded

Cassie Marie, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

October 05, 2022

Dealership Rating
Employee Rating

Great experience with Phil and he really gave us time to decide with no pressure. Well be back. More

by LITENIN75
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Pettus

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Oct 05, 2022

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

September 21, 2022

Dealership Rating
Employee Rating

Valerie was amazing! She made the process fun and welcoming! She made my wife and I feel special, something that we felt was lacking at the dealership when it came to the More

by MRMBDAVILA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Van Hook

Helpful
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Sep 21, 2022

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

September 15, 2022

Dealership Rating
Employee Rating

Great service. The whole experience was amazing. My sales lady was the best. Smooth and easy More

by SCOTTM20C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lagges, Eric Frechette

Helpful
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Sep 15, 2022

Kelly Ford responded

Scott, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

August 14, 2022

Dealership Rating
Employee Rating

Excellent service and relaxing environment! Will be referring family and friends for future car buying More

by marina.sheck321
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Casey Tucker

Helpful
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Aug 15, 2022

Kelly Ford responded

Marina, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

July 22, 2022

Dealership Rating
Employee Rating

Kelly Ford was amazing, everyone was knowledgeable and very supportive. Buying a car is stressful and the people at Kelly Ford made it better. More

by FloridaSpencer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich, Paul Cotton, Clayton Flynn , Casey Tucker

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Jul 23, 2022

Kelly Ford responded

Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

July 15, 2022

Dealership Rating
Employee Rating

Valerie Donaldson is one of the best attentive person who secured a Ford Escape Hybrid when other Kelly Ford sales failed More

by chap90
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich , Casey Tucker

Helpful
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Jul 15, 2022

chap90 responded

Valerie is the best!!

Jul 22, 2022

Kelly Ford responded

Thank you for your 5 Star Review. Valerie is a valued team member here with Kelly Ford. I will share your thoughts with her. Please send her your referrals, family or friends. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

July 04, 2022

Dealership Rating
Employee Rating

Excellent service, Friendly personalities, warm atmosphere, Helpful, knowledgeable, Cleanliness, negotiable, pleasant, well mannered, I rate you 5 star. Thankyou Valerie Donaldson for an excellent More

by CELESTERATTERAYJONES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lagges , Casey Tucker

Helpful
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Jul 05, 2022

Kelly Ford responded

Celeste, Thank you for sharing the details of your experience with us. At Kelly Ford we pride ourselves on providing top-notch service to every customer. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

June 23, 2022

Dealership Rating
Employee Rating

Excellent service and the best Sales person Valerie she is amazing and Mike from financial department More

by angelinemontijo37
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich , Casey Tucker

Helpful
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Jun 23, 2022

Kelly Ford responded

Angeline, Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

June 05, 2022

Dealership Rating
Employee Rating

Such an awesome experience and that’s saying a lot because I HATE car shopping! I couldn’t ask for a better experience from our amazing saleswoman to our fantastic finance experience! We love our Ford More

by DanLisaLong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sandra Van Hook

Helpful
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Jun 06, 2022

Kelly Ford responded

Dan, Thank you for leaving us this great review. We are very happy to hear that we could help get you set up with the perfect new vehicle. If there is anything more we can do for you, please feel free to come back and see us anytime! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (321) 960-6133. Chris Saraceno Vice President and Partner Kelly Automotive Group

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