Valerie Donaldson
Valerie Donaldson at Kelly Ford

Valerie Donaldson | Page 8

Sales Consultant

Kelly Ford

776 Magnolia Avenue
Melbourne, FL 32935

Contact Me
5.0
103 Reviews

Dealership Experience

7 yrs

Industry Experience

7 yrs

Languages Spoken

English English

5.0

103 Reviews

Write a Review

103 Reviews of Valerie Donaldson

July 08, 2021

Dealership Rating
Employee Rating

Initially met with Paul and since he was going to be away, he set me up with Valerie who did an excellent job making my first new car purchase a wonderful experience. More

by patty
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Cotton , Nicholas Lagges

Jul 13, 2021

Kelly Ford responded

Patty, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! The Kelly Ford Team

June 21, 2021

Dealership Rating
Employee Rating

This is my second purchase at Kelly Ford. I have had an outstanding experience both times. Mike in Financing is PRICELESS and Valerie was incredible to work with, very patient in showing me my options over More

by Kara
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich , Wilson Vazquez

Jun 24, 2021

Kelly Ford responded

Kara, Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Kelly Ford! Chris Saraceno Vice President and Partner Kelly Automotive Group

February 26, 2021

Dealership Rating
Employee Rating

My deal could have been better....i love the vehicle we purchased and the one we traded was a gem with 7000 mile. We will continue to be a customer at Kelly Ford but would request Valerie, Sandy and Chuck More

by barb4972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2021

Kelly Ford responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Kelly Ford Team - 321-254-4283 EXT 1300

Mar 03, 2021

barb4972 responded

The pricing issue is being resolved. I love our vehicle.

January 25, 2021

Dealership Rating
Employee Rating

Excellent Sales - Product knowledge is great!Everyone is Excellent Sales - Product knowledge is great! Everyone is kind and courteous. Easy to talk with and make a deal. The whole purchasing process was More

by rfa53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich , Zack Nevue

Jan 27, 2021

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Kelly Ford Team

December 18, 2020

Dealership Rating
Employee Rating

Valerie was awesome. The whole team worked to get my a great deal on my Kia Sportage and I couldn’t be happier! Thank you! More

by Laciekampert01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kurtz , Nicholas Lagges

Dec 23, 2020

Kelly Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. The Kelly Ford Team

November 18, 2020

Dealership Rating
Employee Rating

Amazing experience with Valerie at Kelly Ford last week! She was personable, authentic, and respectful of our time. I would definitely go back for my next car purchase! More

by Tabitha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lagges

Nov 18, 2020

Kelly Ford responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. The Kelly Ford Team

October 27, 2020

Dealership Rating
Employee Rating

Omar, Valerie and Johnie were great. Omar explained a lot of features of the car I was interested in and answered all of my questions and we had a greta test drive experience. Valerie made the paperwork More

by carol.hickey.nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar De Jesús, Johnnie Walsh

Oct 30, 2020

Kelly Ford responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. The Kelly Ford Team

October 20, 2020

Dealership Rating
Employee Rating

I was impressed with my experience, i was expecting to be there for a while. It was my first experience with a dealership and Valerie made it a pleasant and quick experience i will come back to get my next v More

by rhyangarner83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2020

Kelly Ford responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. The Kelly Ford Team

October 18, 2020

Dealership Rating
Employee Rating

The best! I will not go any where else. Sent a couple of buddies there. Knowledgeable, patient w/ my silly questions but need butter for popcorn! More

by HPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich , Chuck Cooper, Derek Ertz-Berger, erztberger,derrick 6 stars

Oct 21, 2020

Kelly Ford responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Kelly Ford Team

October 14, 2020

Dealership Rating
Employee Rating

Great job. Traded in used, bought a car, and was in and out in 3 hours. Valerie and everyone I deal with was professional and friendly. More

by severnaparksports
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich

Oct 16, 2020

Kelly Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Kelly Ford Team

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