Vance Gaut | Page 12

I worked with Vance, Jason, Weston and Oscar at Jim Glover. I started off chatting with Weston by text in the internet sales center, then spoke with manager Jason who directed me to Vance since Weston Glover. I started off chatting with Weston by text in the internet sales center, then spoke with manager Jason who directed me to Vance since Weston was off the day I came in and could not come in that day. They were all great to work with. Vance made sure during the test drive that I k ew hoe everything worked, he answered every question I had and was extremely patient. Oscar in finance made sure I got my paperwork filled out quickly and efficiently while answering all the annoying questions I asked, and trust me there were a few since I work for an auto finance company. I wanted to make sure I knew everything and he seemed to as well. They were all a pleasure to work with and I would definitely recommend going to Jim Glover on the River if you are looking for an amzing car buying experience with a team that knows what they are doing. More

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I am a repeat customer and I personally knew Vance. He is honest was patience with me. I came in wanting a malibu and left with an equinox. Vance allowed me to communicate what I needed at this time in m honest was patience with me. I came in wanting a malibu and left with an equinox. Vance allowed me to communicate what I needed at this time in my life and worked out what I wanted. More

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We were very please with our purchase and had great service from vance Gaut he helped us thru the process.vance was very professional and answered all our questions about our purchase.I would definentl service from vance Gaut he helped us thru the process.vance was very professional and answered all our questions about our purchase.I would definently refer my friends to Jim Glover Auto and ask for Vance. Thank you so much!!! More

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This was my second car purchase from Jim Glover, the service they provide is excellent from the minute you walk in the door. I could not be any happier. Thank you to everyone at Jim Glover for making pu service they provide is excellent from the minute you walk in the door. I could not be any happier. Thank you to everyone at Jim Glover for making purchasing a car so easy and stress free. More

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Vance was seriously very patient with my family. He didn’t just push us to buy but listened to our needs. After a few different conversations and me possibly trying to haggle a little too much, we came didn’t just push us to buy but listened to our needs. After a few different conversations and me possibly trying to haggle a little too much, we came to an agreement. Never had a salesman work with me like that. Brought the car to me, showed my wife all the features. Overall great experience More

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I was upside down in my previous car. Vance was super in getting me into my truck for less than I was looking to spend. Definitely recommend, it was a super easy experience. Look forward to doing all of my getting me into my truck for less than I was looking to spend. Definitely recommend, it was a super easy experience. Look forward to doing all of my business there in the future 🙌💯🙌💯 More

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This is not our first vehicle purchased from Jim Glover purchase one in Enid Oklahoma at a Chevrolet dealership there Jim Glover is 10 times the dealership will be buying another one within a couple of mon purchase one in Enid Oklahoma at a Chevrolet dealership there Jim Glover is 10 times the dealership will be buying another one within a couple of months from them also sales person was awesome financing was easy quick felt we got a good deal More

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Vance really went out of his way to help me and i am so thankful! I absolutely love my new car!! I never thought i could own such a nice vehicle! thankful! I absolutely love my new car!! I never thought i could own such a nice vehicle! More

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Vance Gaut was great in helping me find what I wanted. The rest of the experience was not as great. When I first saw the car, I was told they had received it as a trade in and had not yet detailed or cl The rest of the experience was not as great. When I first saw the car, I was told they had received it as a trade in and had not yet detailed or cleaned it. I was ok with that and took it for a test drive. Fell in love with it minus the EXTREME cigarette smoke smell. I was told the ozone treatment gets rid of it. Almost two weeks later I finally got to go get the new car. Several delays including the previous owner’s financing not being finalized for a week. Then the delays of it not being out of service or finished by the times it was promised. All out of control of the salesman but still reflects poorly on the dealership and timeliness of transactions. Once I finally got the call it was ready, I scheduled a time to come pick it up. It had been detailed and the ozone treatment completed. I waited over 1.5 hours to sign papers, having scheduled a time with Vance to come finalize things. I had my roommates 2 year old with me which did not help with the long wait time. The car did smell better and was clean but the smoke smell is still very much there which is very frustrating. This was a gift from my dad that wired the money in after I received the vehicle. I have requested a final bill of sale and still have not received it other than a cropped screen shot showing the wire of funds was received. Once home, I have found trash under both the front seats including a rotten baby bottle that when I first saw the vehicle was in the back passenger door. Disappointed in the quality of service and cleanliness of my new vehicle. I’ve already spent in 2 days over $200 in treatments to help with the smoke smell with minimal improvements. Please be honest regarding ozone treatments. The cleanliness of the vehicle especially under the seats needs to be double checked before your detail crew is done with a vehicle and it is given to the new owner. More

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This was the easiest car buying experience I've ever had. I've recommended Vance & Jim Glover Chevrolet to my friends & family. They have made a lifetime customer. I've recommended Vance & Jim Glover Chevrolet to my friends & family. They have made a lifetime customer. More

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