Vanessa Borjas

Grote Mitsubishi responded

Thank you so much for your wonderful review! We’re thrilled to hear Vanessa, and the rest of the Grote team made your experience a great one. We’re also glad you appreciated Mr. Grote stopping by to thank you personally. We truly value your recommendation and are grateful you chose us for your vehicle purchase!

Grote Mitsubishi responded

Thank you so much for the wonderful review! We're thrilled to hear that Vanessa and Anthony helped make your car-buying experience so pleasant and stress-free. We truly appreciate your kind words and are glad you enjoyed working with our team!

Grote Mitsubishi responded

Thank you, Benjamin! We’re so glad to hear you had a great experience with our team and that all your questions were answered. We love your suggestion about opening more locations — we’ll keep that in mind! We truly appreciate your support.

Grote Mitsubishi responded

Thank you, Rick! We’re so glad to hear that both of your experiences have been excellent. We’ll be sure to share your kind words with Vanessa — she’ll be thrilled to know she made such a positive impact. We appreciate your continued trust in us!

Grote Mitsubishi responded

Thank you for sharing your experience! We’re so glad our team was able to help you get your dream car. We truly appreciate your kind words and are thrilled you love it! Enjoy every mile! 🚗🎉

Grote Mitsubishi responded

Hi Mike, Thank you for your honest feedback—we truly appreciate you taking the time to share your experience. We’re glad to hear you’re enjoying your new truck, but we apologize for the lack of attention to detail during the sale. Your points about the missing key, wheel components, and floor mats are absolutely valid, and better communication is something we take seriously and are actively working to improve. We’d love the opportunity to make this right—please don’t hesitate to reach out to us directly. Thanks again for your business, and we hope to work with you again in the future.

Grote Mitsubishi responded

Thanks so much, Kathy! We’re thrilled our team — Anthony, Cayler, Arnoldo, Vanessa, Johnathan, and Jennifer — gave you a great experience. We can’t wait to welcome you back next time! 😊👏

Grote Mitsubishi responded

Hi Kathy, We’re so excited to hear you love your truck — thank you for trusting Grote again and again! It means the world to us that you and your family continue to choose our team. Cayler, Arnoldo, Vanessa, Jennifer, and Anthony all appreciate the shout-out, and we’re thrilled to have been part of your journey once more. Enjoy every mile, and we look forward to helping you again down the road!

Grote Mitsubishi responded

Thank you, Tammy! We're so glad to hear you had a great experience with Vanessa and the team. Enjoy your new vehicle — we appreciate you!

Grote Mitsubishi responded

Thank you so much for your kind and thoughtful review! We're so glad to hear that Vanessa made you feel comfortable and supported throughout the process—especially during such a big milestone like your first car purchase! We pride ourselves on creating a no-pressure, welcoming environment, and it’s awesome to hear that came through. We're also happy the dealership atmosphere and little touches like the popcorn and water helped make your visit more enjoyable. And huge xxxxxxto Vanessa and our finance team for making the financing part feel like a breeze! Thank you for the honest feedback about the spare key and tire—we completely understand how those details can be easy to overlook in the moment, and we appreciate you sharing that for others to keep in mind. If you ever have any questions or need help with those items, don’t hesitate to reach out—we’re here for you! Wishing you many happy miles ahead in your new ride! 🚗💨