Vanessa Borjas
Vanessa Borjas at Grote Mitsubishi

Vanessa Borjas

Sales Professional

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

Contact Me
4.7
21 Reviews

Born and raised in Fort Wayne, IN I’m a car sales woman just looking forward to helping you in your dream car!!

Dealership Experience

1 yr, 1 mo

Industry Experience

1 yr, 1 mo

Specialties & Trainings

used cars

4.7

21 Reviews

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21 Reviews of Vanessa Borjas

October 18, 2025

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Employee Rating

Very pleasant car buying experience, everyone was very professional and friendly from the walk-in, Vanessa was easy to work with and very thorough, Anthony in finance had good energy and friendly with a v More

by mcduffiel64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , Anthony-in finance was great

September 28, 2025

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Very awesome work great service amazing people, all of my questions were answered.i am very much happy. They need e branch in Paulding, Bryan defiance Hicksville and van wert Ohio More

by benjaminallenshull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette, Megan Barnes, Jennifer Keller, Michelle Henry , Cayler Miner, Anthony Young

Sep 29, 2025

Grote Mitsubishi responded

Thank you, Benjamin! We’re so glad to hear you had a great experience with our team and that all your questions were answered. We love your suggestion about opening more locations — we’ll keep that in mind! We truly appreciate your support.

September 27, 2025

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This is my 2nd car excellent service both times Vanessa was awesome great service thanks More

by rickb7613
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette, Johnathan Driscoll, Jennifer Keller , Anthony Young

Sep 29, 2025

Grote Mitsubishi responded

Thank you, Rick! We’re so glad to hear that both of your experiences have been excellent. We’ll be sure to share your kind words with Vanessa — she’ll be thrilled to know she made such a positive impact. We appreciate your continued trust in us!

August 15, 2025

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Let me tell you something they make it happen! They are very polite respectful. They are motivated to sale thats for sure. I got my dream car man and I just absolutely love it More

by Ubuyashki
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Abdulmalak Aldoais , Anthony Young

Aug 19, 2025

Grote Mitsubishi responded

Thank you for sharing your experience! We’re so glad our team was able to help you get your dream car. We truly appreciate your kind words and are thrilled you love it! Enjoy every mile! 🚗🎉

June 18, 2025

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Bought nice truck but sale sloppy on details 1 key didn’t point out missing wheel pts no floor Mats, So far truck has no other issues I would buy again but ask for better communication More

by mikereed3852316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Driscoll

Jun 18, 2025

Grote Mitsubishi responded

Hi Mike, Thank you for your honest feedback—we truly appreciate you taking the time to share your experience. We’re glad to hear you’re enjoying your new truck, but we apologize for the lack of attention to detail during the sale. Your points about the missing key, wheel components, and floor mats are absolutely valid, and better communication is something we take seriously and are actively working to improve. We’d love the opportunity to make this right—please don’t hesitate to reach out to us directly. Thanks again for your business, and we hope to work with you again in the future.

June 13, 2025

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Great help from a great team thank you so much! ! I'll be back again! More

by kathyemley
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arnoldo Garcia, Johnathan Driscoll, Jennifer Keller , Cayler Miner, Anthony Young

Jun 13, 2025

Grote Mitsubishi responded

Thanks so much, Kathy! We’re thrilled our team — Anthony, Cayler, Arnoldo, Vanessa, Johnathan, and Jennifer — gave you a great experience. We can’t wait to welcome you back next time! 😊👏

June 12, 2025

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I love my truck! Thank you Grote this is the 4th or 5th vehicle I've gotten here along with family members buying with you!!! Thank you so much!! More

by kathyemley
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Arnoldo Garcia, Jennifer Keller , Cayler Miner, Anthony Young

Jun 12, 2025

Grote Mitsubishi responded

Hi Kathy, We’re so excited to hear you love your truck — thank you for trusting Grote again and again! It means the world to us that you and your family continue to choose our team. Cayler, Arnoldo, Vanessa, Jennifer, and Anthony all appreciate the shout-out, and we’re thrilled to have been part of your journey once more. Enjoy every mile, and we look forward to helping you again down the road!

May 13, 2025

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Vanessa was awesome to work with. All others involved were also nice. Love my new vehicle More

by Tammy fry
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Young

May 13, 2025

Grote Mitsubishi responded

Thank you, Tammy! We're so glad to hear you had a great experience with Vanessa and the team. Enjoy your new vehicle — we appreciate you!

April 14, 2025

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Vanessa was very very helpful when it came to deciding if I wanted the car or not. She wasn't pushy at all, and I felt comfortable around her as we are both women. Additionally, the inside of the dealership More

by Rose.cross6464
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Johnathan Driscoll

Apr 14, 2025

Grote Mitsubishi responded

Thank you so much for your kind and thoughtful review! We're so glad to hear that Vanessa made you feel comfortable and supported throughout the process—especially during such a big milestone like your first car purchase! We pride ourselves on creating a no-pressure, welcoming environment, and it’s awesome to hear that came through. We're also happy the dealership atmosphere and little touches like the popcorn and water helped make your visit more enjoyable. And huge xxxxxxto Vanessa and our finance team for making the financing part feel like a breeze! Thank you for the honest feedback about the spare key and tire—we completely understand how those details can be easy to overlook in the moment, and we appreciate you sharing that for others to keep in mind. If you ever have any questions or need help with those items, don’t hesitate to reach out—we’re here for you! Wishing you many happy miles ahead in your new ride! 🚗💨

March 26, 2025

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Employee Rating

Grotes needs to follow through on their customer service. Final detail and touch up was not completed prior to pickup per contract stated. They had two days to get the work done. Was told to come back anothe More

by Lisa_Feller
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Anthony Young

Mar 26, 2025

Grote Mitsubishi responded

We're very sorry to hear about your experience and any inconvenience this has caused you. We strive to provide excellent customer service and regret that we fell short in this instance. We’d like to make this right—please reach out to us directly so we can resolve the detailing issue and ensure your registration paperwork is sent to you as soon as possible. Your feedback is important, and we appreciate the opportunity to improve.

1

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