Vanessa Neocelo
Vanessa Neocelo at Honda of Downtown Los Angeles
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Vanessa Neocelo | Page 2

Internet Manager

Honda of Downtown Los Angeles

780 W. Martin Luther King Jr. Blvd
Los Angeles, CA 90037

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4.5
61 Reviews
4.5

61 Reviews

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61 Reviews of Vanessa Neocelo

November 05, 2023

Dealership Rating
Employee Rating

Asked for Vanessa repeatedly for a quote however, every time I asked her a question she responded with another question. My original question never got answered. It is a considerable waste of time and woul More

by Costo auto program
Sales Price Transparency
Finance Experience
Recommend Dealer
No

September 28, 2023

Dealership Rating
Employee Rating

Great customer service and best deal. Answered all my questions. Very professional and courteous. We enjoyed our visit More

by DONOVAN_DO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katheryn Vides

Sep 28, 2023

Honda of Downtown Los Angeles responded

Congratulations DONOVAN_DO, Vanessa Neocelo, Katheryn Vides and the Team of Honda of DTLA would like to say thank you for this wonderful review. Please remember us with your future vehicle service needs. Drive Safe! Dealership Guest Relations

September 20, 2023

Dealership Rating
Employee Rating

Made promises and didn’t keep them, dishonest sales people. Will never buy here again. Asked multiple times that they gave me a missing key for my card key fob. They said that they would replace it and More

by ALRODRIGUEZAL.64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

September 13, 2023

Dealership Rating
Employee Rating

Easy process and everyone was nice. Michael and Vanessa made the purchase process easy and took care of my concerns. More

by nathanfong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ibarra, Tony Rocha

Sep 19, 2023

Honda of Downtown Los Angeles responded

Congratulations nathanfong, Vanessa Neocelo, Michael Ibarra, Tony Rocha and Honda of DTLA Team would like to thank you for this written review, we greatly apprecate it. Please reach out to us if you have any vehicle needs in the future. Drive Safe! Dealership Guest Relations

September 10, 2023

Dealership Rating
Employee Rating

Very helpful and friendly people. I’m happy that I got my first Honda here in Los Angeles. More

by delgado1717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gulalie Ansari

Sep 22, 2023

Honda of Downtown Los Angeles responded

Congratulations delgado1717, Vanessa Neocelo, Gulalie Ansari and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

August 28, 2023

Dealership Rating
Employee Rating

Buen servicio y casi siempre dan el carro de regreso al tiempo q dicen ellos More

by ULISESP35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Carpio

Aug 31, 2023

Honda of Downtown Los Angeles responded

Hello ULISESP35, El equipo Honda DTLA quería agradecerle por tomarse el tiempo para publicar esta revisión, lo apreciamos enormemente. Comuníquese con nosotros para conocer sus futuras necesidades de servicio del vehículo. Conduzca con seguridad, Relaciones con los huéspedes del concesionario

August 12, 2023

Dealership Rating
Employee Rating

We had a great experience overall. Our salesperson, Vanessa N., was responsive, courteous, and friendly. I did not feel hard sales pressure like at other dealers and the pricing was ve More

by FRANKRIVERA88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Misael Samayoa

Aug 16, 2023

Honda of Downtown Los Angeles responded

Congratulations FRANKRIVERA88, Vanessa Neocelo and the HDTLA Team would like to thank you for this wonderful review, we greatly appreciate it. Please reach out to us for any of your vehicle needs. Drive Safe! Dealership Guest Relations

August 12, 2023

Dealership Rating
Employee Rating

Good service. Good deals. Good customer service! Vanessa was very informative and friendly with everything. More

by JHERNJ19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Castro, Jorge Carpio

Aug 16, 2023

Honda of Downtown Los Angeles responded

Congratulations JHERNJ19, Vanessa Neocelo and The HDTLA Team would like to thank you for this wonderful review, we greatly appreciate it. Please reach out to us for any of your vehicle needs in the future. Drive Safe! Dealership Guest Relations

August 11, 2023

Dealership Rating
Employee Rating

Awesome customer service. Please keep up the good work. Especially Stephen who helped me out with my maintenance process. More

by jasminemolina931
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Rocha , Stephen, Josh

Aug 16, 2023

Honda of Downtown Los Angeles responded

Hello jasminemolina931, Stephen and The HDTLA Team would like to thank you for this wonderful review, we greatly appreciate it. Please reach out to us for any of your vehicle needs in the future. Drive Safe! Dealership Guest Relations

August 10, 2023

Dealership Rating
Employee Rating

I was really impressed by the level of care and attention to detail. Everyone was very knowledgeable and prepared for any questions we had. Buying a car can be very stressful, but we felt that Honda of Downt More

by jonkull1
Recommend Dealer
Yes

Other Employees Tagged: Jerry Gonzalez, Gulalie Ansari

Aug 16, 2023

Honda of Downtown Los Angeles responded

Congratulations jonkull1, Vannessa, Jerry, Gulalie and The HDTLA Team would like to say thank you for this awesome review, we greatly appreciate it. Please reach out to us for your vehicle needs in the future. Drive Safe! Dealership Guest Relations

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