Vern Chao
Vern Chao at Downtown Toyota-Subaru of Oakland

Vern Chao | Page 7

Service Advisor

Downtown Toyota-Subaru of Oakland

4145 Broadway Auto Row
Oakland, CA 94611

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478 Reviews
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478 Reviews

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478 Reviews of Vern Chao

March 01, 2023

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Fast, friendly service. Made me feel welcomed. Charges were reasonable and the wait was short. More

by PETRIEBSCOTT
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Recommend Dealer
Yes

March 01, 2023

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I watched as a customer walked in and 3 men sitting behind their desks scrolling on their personal phones didn’t want to look up to help the person. Finally, one of the service reps asked what the cust More

by dbollong
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Recommend Dealer
No

February 27, 2023

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Una experiencia agradable y un trabajo rápido eficiente y profecional de parte de el personal More

by Ronaldohernandez042
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Recommend Dealer
Yes

February 24, 2023

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Always great service and attention, my car always feels great after I take it for its service More

by thetechyrunner
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Recommend Dealer
Yes

February 24, 2023

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Like the service. They've always treated me very well. The work has always done well and I get the car back because I wait More

by jnwessenberg1909
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Goh, Bryce Benett

February 24, 2023

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It doesn't matter if you make an appointment they take your care in for service so late you get back your car late. The customer service there sucks! More

by Nia
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Recommend Dealer
No

February 23, 2023

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Workmanship is good but communication with the customer is lacking. Especially when trying to get through to the service department by phone. No one seems to ever answer the phone and you just get routed t More

by BENREI
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Recommend Dealer
Yes

Other Employees Tagged: Duke Lee

February 13, 2023

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G r e a t. J o b. A g a i n. T h x. More

by BOATWRIGHT
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Recommend Dealer
Yes

February 12, 2023

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Employee Rating

they were prompt with information and did look into all of my concerns. they also kept me informed. More

by ZULEKA
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Recommend Dealer
Yes

February 05, 2023

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I always appreciate the consistency of the service and the availability for maintenance and other repairs. More

by SAN733301
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Recommend Dealer
Yes
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