Vicki Bodet | Page 8

Great service Vicky did a great job with my service need, she stayed in contact with me throughout the whole process. She went above and beyond and did a great job. Vicky did a great job with my service need, she stayed in contact with me throughout the whole process. She went above and beyond and did a great job. She deserves praise for her work More

by MICHELEHMARBUT Verified Customer Verified Customer

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Easy Peasy I used my credit union's car buying service, and the price out the door was what was promised. No bait and switch like some other area dealers. Th I used my credit union's car buying service, and the price out the door was what was promised. No bait and switch like some other area dealers. This is the second vehicle I've purchased from Palmer's, and both times it was a good experience. They make it easy, they stand by their word, and they take care of their customers... I pass three other dealerships on the way there, but it's worth the trip. More

by HYUNDAI-TESTDRIVE-2019 Verified Customer Verified Customer

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I love my new Hyundai Santa Fe! I purchased my first 2010 Hyundai Santa Fe from Palmers Airport Hyundai and brought it in for service. While waiting, I looked at the new models. I pu I purchased my first 2010 Hyundai Santa Fe from Palmers Airport Hyundai and brought it in for service. While waiting, I looked at the new models. I purchased a new 2019 Hyundai Santa Fe and am very happy with my new car. Palmers More

by bswinson Verified Customer Verified Customer

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Overpriced and not the best customer service They couldn't explain the difference in the two tires I needed to replace the one that got a nail other than the "tread was different". They wanted $4 They couldn't explain the difference in the two tires I needed to replace the one that got a nail other than the "tread was different". They wanted $40+ more than the competition to replace the tire with no added value to persuade me to purchase from them. They also didn't even offer to put the spare on my car before I left even though the nail was causing the tire to deflate quickly. I didn't purchase the car from them so it was obvious they didn't care, but I did need a local place to service the car and after the reception I received, I can guarantee you I will visit Eastern Shore or Pensacola for future issues. When it was time for me to leave, the rep clicked the alarm on the keys to locate my car and pointed halfway across the lot and told me to walk to my car. I couldn't believe it. More

by katorah Verified Customer Verified Customer

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The job was done and in a timely manner Okay oil change I'm tied rotation and a recall issue . so everything that was supposed to do done was taken care of normally when I go to Toyota or Okay oil change I'm tied rotation and a recall issue . so everything that was supposed to do done was taken care of normally when I go to Toyota or even Walmart for oil change they vacuum out the inside of the car and wash the vehicle .I was really surprised that was not done. other than that waiting room is okay not real comfortable but it's okay More

by WASHINGTON263 Verified Customer Verified Customer

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Tire Rotation I scheduled my 2018 Sonata for tire rotation and balancing. I was there about and hour and a half. I also needed a cabin filter also. My service rep I scheduled my 2018 Sonata for tire rotation and balancing. I was there about and hour and a half. I also needed a cabin filter also. My service rep was very professional. More

by nieceandchocolate Verified Customer Verified Customer

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Excellent !! The employees were friendly, courteous, knowledgeable and helpful. I was provided information about problems unrelated to the purpose of my visit to The employees were friendly, courteous, knowledgeable and helpful. I was provided information about problems unrelated to the purpose of my visit to the service center that would soon need to be addressed and was given the opportunity to correct those problems during my visit. More

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Courteous, prompt, all work done as expected. I was notified via email as to upcoming appointment. When work was done I was notified and everything was completed as expected. All the staff wer I was notified via email as to upcoming appointment. When work was done I was notified and everything was completed as expected. All the staff were courteous and very helpful. More

by etchaney Verified Customer Verified Customer

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Could have been 5 stars When I first got there, I didn’t feel welcomed at all. The first two people I met seemed like they could care less about me. Then, my service advisor When I first got there, I didn’t feel welcomed at all. The first two people I met seemed like they could care less about me. Then, my service advisor showed up and I felt like I mattered. Vicki was awesome!! Then a girl offered me water. The gentleman who retrieved my vehicle when it was time to go was also very friendly. This was my first visit and it should have been five stars. First impressions really do count. More

by CMTSEED Verified Customer Verified Customer

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Easiest Car Buying Experience EVER! From the moment that I walked into Palmer's Airport Hyundai, Andrew, and the entire staff present, greeted my mother and I, at the door, with a warm, From the moment that I walked into Palmer's Airport Hyundai, Andrew, and the entire staff present, greeted my mother and I, at the door, with a warm, friendly smile, a firm handshake, and was very respectful. Andrew sat us down, actually listened to what I did, and did not want out of a deal, and even listened to my current difficult situation, which led to my need for a car. What was a breath of fresh air is that through this whole process, Andrew was very transparent, and I kept the same transparency with him. I'd seen an SUV online, for a great price, so Andrew searched high and low for that car, but it'd been sold. No biggie. It was a Hyundai, I'm at the Hyundai dealership, what else ya got, right? Andrew found another SUV, Chevy Traverse (I love Chevy's) for an even BETTER price, and showed it to me. Great price, it was clean as a whistle, low miles, and was my dream car. Andrew didn't know that, but I told him later. Long story short, Andrew took everything I told him I wanted, and he and the finance guy were able to cut me a deal with the EXACT specifications I laid out that I wanted in record timing. He already knew I'd reject their first offer, so he made SURE they gave me what I wanted in my deal. I walked in at 6:00PM on a Monday, and by 7:45PM, I was signing my finance paperwork with Edward McMurphy, who is also awesome and incredibly efficient with the finance paperwork. I took delivery of my car a few days later, to allow for inspections, detailing, and to finalize the paperwork from the bank. I've had maybe 1 or 2 issues with the car, Andrew, Vicki, Edward, a few guys in the Service Dept., and even the young ladies at the reception desk have been super helpful in making sure they're resolved, quickly. I've had car deals before, but none that were so incredibly easy. I've had serious anxiety behind even having to walk into dealerships, and if I'd know it would be so easy, I would've leapt but for anyone serious about buying, I'll be sending them to Andrew and the superb staff at Palmer's Airport Hyundai. More

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