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Vicki Bodet
64 Reviews
64 Reviews
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64 Reviews of Vicki Bodet
July 11, 2019
Extremely disappointing This isn't directly against the dealership, but more against the online service scheduling system. I scheduled my car for work about 2 weeks out due This isn't directly against the dealership, but more against the online service scheduling system. I scheduled my car for work about 2 weeks out due to my work schedule. The system offered me time slots and I selected one. When I arrived for my appointment, I learned the service center did not know of my appointment until the day of and so had double booked the time slot. Additionally, as this was for recalls, I learned there was inadequate time set aside to complete the repairs. I ended up wasting 2 hours of time, time off from work, and still got nothing done. If you offer online scheduling, it must be integrated into your system. If you have known work, include information about how long the work will take when arranging my appointment. There's no excuse to give me an appointment and me find out it will take 3.5 hours to complete only once I arrive. Take 30 seconds to look at the workload and CALL ME if there's not time. (This last part IS for the service department. ) More
by DavidH
Verified Customer
July 10, 2019
Very Pleased! Vicki was super nice and helpful throughout the entire time my car was in for repairs. What could have been a stressful time, was made easier with he Vicki was super nice and helpful throughout the entire time my car was in for repairs. What could have been a stressful time, was made easier with her help. Thank you! More
by CHIEPALICHM
July 07, 2019
Thank you Friendly, convenient, fast, and came and picked me up from my home to take me back to pick my car up with a very polite driver. Friendly, convenient, fast, and came and picked me up from my home to take me back to pick my car up with a very polite driver. More
by CNJDRINKARD
Other Employees Tagged: Idk his name, but he was a driver
June 28, 2019
I had a great experience with the salesman, Sam Cannon! I gave an excellent rating because Sam Cannon and the staff at Palmer's Airport Hyundai are very professional and I experienced just overall great cus I gave an excellent rating because Sam Cannon and the staff at Palmer's Airport Hyundai are very professional and I experienced just overall great customer service. I love my Santa Fe! I have referred several people to Sam Cannon at Palmer's Airport Hyundai!!! More
by My Hyundai
Other Employees Tagged: Sam Cannon, Tyler
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