Vicki Loughary

Most of the staff are wonderful. I have been a loyal customer at westown for last 11 years. I have been a loyal customer at westown for last 11 years. More

by mdhauck Verified Customer Verified Customer

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It was a great buying experience It was a nice experience to buy a vehicle to buy a vehicle More

by ryan.nevius Verified Customer Verified Customer

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We have purchased 3 Lincoln Aviators since 2021 from Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she was WONDERFUL, is an understatement!!! We purchased the Red Carpet Metallic 2020 Aviator from Vicki. To say Vicki is an outstanding person in every aspect is really not touching the adjectives I should be using. Honestly, from Michael in the Service Department to Jim Birdsell & pretty much everyone we have encountered is “ EXCELLENT “ & extremely helpful!! Ciera is also a great asset to the dealership from assisting a client, selling vehicles, & now working in Finance. An AWESOME DEALERSHIP, wouldn’t even think of purchasing a Lincoln anywhere else. We love Vicki & Ciera so much we suggested our son purchase a 2025 Ford Explorer Platinum from Vicki. Ciera assisted with financing & also took some photos for me to send my son who lives in Springfield, IL. & works in Lincoln, IL… More

by Celia Marie Verified Customer Verified Customer

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Vicky stayed with me for all of my indecisions until I finally found what I wanted. Thanks, Vicky, for never giving up on me. finally found what I wanted. Thanks, Vicky, for never giving up on me. More

by bradshaw602 Verified Customer Verified Customer

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Westown service department is always ready to serve my needs. I popped in for oil change and they got me in in less than an hour. Also topped off extra fluids, found cabin filter that needed replaced and needs. I popped in for oil change and they got me in in less than an hour. Also topped off extra fluids, found cabin filter that needed replaced and replaced wiper blades. Great service every time. Jack More

by Jack Hull Verified Customer Verified Customer

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West town ford has been great to deal w and got me just what I wanted ! what I wanted ! More

by katie_staake Verified Customer Verified Customer

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Vicki made our vehicle purchase so pleasant. She is a wonderful person. I will be back and I have already recommended her to friends. Vicki, please keep being you girl! You rocked it. She is a wonderful person. I will be back and I have already recommended her to friends. Vicki, please keep being you girl! You rocked it. More

by bkumek Verified Customer Verified Customer

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It was very friendly, yet businesslike. Vicki is amazing and was ver patient with us older persons. All personnel recognized us with greetings. Pam made the closing papers go quickly. Vicki is amazing and was ver patient with us older persons. All personnel recognized us with greetings. Pam made the closing papers go quickly. More

by jo_annnelson Verified Customer Verified Customer

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good experience Vicki found a vehicle that met my requirements and I feel like I received a fair trade in. Cierra was very good on completing the paperwork. requirements and I feel like I received a fair trade in. Cierra was very good on completing the paperwork. More

by tsmaggart Verified Customer Verified Customer

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Very precise and professional Very friendly employees Definitely will refer others Thank you to all those that helped us Definitely will refer others Thank you to all those that helped us More

by rodridersr Verified Customer Verified Customer

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