Vicki Loughary | Page 12

Excellent service whenever I’ve brought my Escape in. Was told recall service would take thirty minutes—out in twenty. Was told recall service would take thirty minutes—out in twenty. More

by sgodek Verified Customer Verified Customer

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I love how they are friendly, fair and respectful! Sometimes a “girl” looking for a new ride is a target for a salesman and business manager- I didn’t feel like that at all! The deal was straight up Sometimes a “girl” looking for a new ride is a target for a salesman and business manager- I didn’t feel like that at all! The deal was straight up, quick and smooth! I’m loving my new ride😊 More

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Vicki was very helpful and patient also. The sales manager was great and helped when I had a problem and let me drive a loaner car while my car was being fixed The sales manager was great and helped when I had a problem and let me drive a loaner car while my car was being fixed More

by h.dickman Verified Customer Verified Customer

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We can’t thank the Westown Family enough for such an amazing car shopping experience! Everyone was so helpful and the process was so easy. It's nice to see an entire team working together, to ensure the amazing car shopping experience! Everyone was so helpful and the process was so easy. It's nice to see an entire team working together, to ensure their customers receive top notch care and service! 11/10 would recommend! More

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Very friendly, super helpful. I will definitely be getting my next vehicle here, y’all have earned a lifelong customer! I will definitely be getting my next vehicle here, y’all have earned a lifelong customer! More

by emtgirl845 Verified Customer Verified Customer

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Wade and the team at Westown Ford in Jacksonville, IL are second to none. From the first minute on their lot to the final handshake after the sale, this team is the best. Wade has been my family’s car sale second to none. From the first minute on their lot to the final handshake after the sale, this team is the best. Wade has been my family’s car sales associate for over 7 years. He knows my family’s automotive needs and has worked hard to provide my family with high-quality, affordable vehicles. He has always looked out for our best interests in the selection and purchase of all of our vehicles. He teams up with Kevin in the FNI department to get us the best financing possible to make the purchase as affordable as possible. Once the financing is secured, Pam is a great friendly face to smoothly go through the paperwork to get the vehicle of your dreams on the road. After the sale is over, the service department is one of the best to fulfill your vehicle maintenance needs. From oil changes to major repairs, they will take care of you. Once again, Wade Muller and the team at Westown Ford are the best to deal with when it comes to your vehicle purchase. I highly recommend them for all of your vehicle needs. More

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Vicki was wonderful! Picked up and returned my car which made this a no stress oil change! Picked up and returned my car which made this a no stress oil change! More

by nau48 Verified Customer Verified Customer

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They are very caring,helpfully. They will work with you on everything. I love them They will work with you on everything. I love them More

by shirley_tillery1965 Verified Customer Verified Customer

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Friendly staff and timely time to set appointment. Disappointed that the gasket around tail lights were not replaced at no charge to us as a buyer. If this is faulty due to Ford product of faulty gask Disappointed that the gasket around tail lights were not replaced at no charge to us as a buyer. If this is faulty due to Ford product of faulty gasket (not your dealership) we are very disappointed Ford is installing a faulty or inferior product. More

by cbelcher1 Verified Customer Verified Customer

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Very friendly and helpful staff! They made sure to help find a vehicle for me and my family! They made sure to help find a vehicle for me and my family! More

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