Vickie Benson
Vickie Benson at Oak Lawn Toyota

Vickie Benson | Page 11

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Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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rated
138 Reviews

Dealership Experience

5 yrs, 3 mos

not yet
rated

138 Reviews

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138 Reviews of Vickie Benson

April 16, 2022

Dealership Rating
Employee Rating

The people are friendly, and professional. I am going to have my vehicles serviced here, and perhaps make my next new purchase at this dealership. More

by Lwjohnson357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Joseph Cassello , Frank Nash

Apr 18, 2022

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

April 14, 2022

Dealership Rating
Employee Rating

This Toyota dealership has been servicing my family vehicles for a very long time. I have built a lot of trust in the service department there. They are quick but through when my cars need to be serv More

by SHERISE.WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez

Apr 16, 2022

Oak Lawn Toyota responded

Thank you, Sherise! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

April 14, 2022

Dealership Rating
Employee Rating

It’s ok but warranty work takes a long time but will see it check engine will come on More

by Goralkarol80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta, Joseph Cassello , Frank Nash, Daniel Schnur

Apr 16, 2022

Oak Lawn Toyota responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Juan Vazquez, Service Manager

April 06, 2022

Dealership Rating
Employee Rating

Great place to get car serviced! Will continue to come back!Thank you very much! More

by krystal_sanner76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta, Joseph Cassello , Frank Nash, Daniel Schnur

Apr 06, 2022

Oak Lawn Toyota responded

Thank you for your very kind review, Krystal. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

March 30, 2022

Dealership Rating
Employee Rating

From the first visit to the most recent the service is impeccable! Great service. Thank you! More

by gerriwideman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta, Joseph Cassello , Frank Nash, Daniel Schnur

Mar 31, 2022

Oak Lawn Toyota responded

Thank you, Gerri, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

March 25, 2022

Dealership Rating
Employee Rating

Labor very expensive I Watched work area from waiting room tech seem to be standing around talking to co worked More

by Jeclince
Recommend Dealer
Yes

Other Employees Tagged: Joseph Cassello

Mar 25, 2022

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

March 24, 2022

Dealership Rating
Employee Rating

I have dealt with Oak Lawn Toyota for about 20 years, both purchasing cars (new and used) and servicing the cars. I have never been disappointed with the service I receive. More

by ellen76quinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Joseph Cassello , Bob Spee

Mar 25, 2022

Oak Lawn Toyota responded

Ellen, We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

March 20, 2022

Dealership Rating
Employee Rating

They very kind, the gentleman that checked me out pulled my car out for me. He knew I was short of breath using oxygen. He was a service person. Thank you so much More

by Swiley1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta, Joseph Cassello , Frank Nash, Daniel Schnur

Mar 20, 2022

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

March 20, 2022

Dealership Rating
Employee Rating

I walked in the office and no one acknowledged me i had to ask for help. And when I finally received help he seemed very irritated that I was there. He never gave me any explanation of what they were going More

by dmcigirl22
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta, Joseph Cassello , Frank Nash, Daniel Schnur

Apr 06, 2022

Oak Lawn Toyota responded

Thank you for providing this feedback, Diamond, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Thank you for supplying your contact information and someone from our management team will be in touch shortly. Juan Vazquez, Service Manager

March 03, 2022

Dealership Rating
Employee Rating

Wonderful and friendly service. I was able to send my son with the car and they were very helpful. More

by Tom McKevitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta, Joseph Cassello , Frank Nash, Daniel Schnur

Mar 04, 2022

Oak Lawn Toyota responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

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