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Vicky King
Vicky King at Mountaineer Honda

Vicky King | Page 11

Service Advisor

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

Contact Me
4.8
176 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

8 yrs, 9 mos

4.8

176 Reviews

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176 Reviews of Vicky King

October 21, 2025

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Employee Rating

Fast and pleasant service. They met me at the car and were very courteous. They got me in and out fast. More

by brandon.hahn
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 19, 2025

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Mountaineer Honda diagnosed what was wrong with my car and fixed it after others failed to do so. They've gained my trust and I will be a return customer. More

by alschneid
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse

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Oct 19, 2025

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 14, 2025

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Employee Rating

Vicky was extremely professional and kept me apprised of services my car needed. She was also very personable and approachable. More

by janettekocsis
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2025

Mountaineer Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 11, 2025

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Employee Rating

The service was fast and friendly. Service was great .waiting room was clean and comfortable. More

by mlm9881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning, Joseph Urse, Brittney Lasure

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Oct 11, 2025

Mountaineer Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 09, 2025

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Employee Rating

Very friendly and responsive service department getting new vehicle in for installation of a hitch. More

by bigstanton
Service Price Transparency
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Recommend Dealer
Yes
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Oct 09, 2025

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 08, 2025

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Vicky is a real professional and does an excellent job. Very efficient, knowledgeable and easy to work with. More

by vlcolaw
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2025

Mountaineer Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 07, 2025

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Employee Rating

I purchased two tires as my last visit indicated back tires were a 5 and 3. I wanted the back tires disposed of, the front tires put on the back and new tires put on the front. I just purchased two tir More

by JUSTDISPATCHN4U
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Service Time
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Recommend Dealer
Yes
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Oct 07, 2025

Mountaineer Honda responded

Vicky, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

Oct 07, 2025

JUSTDISPATCHN4U responded

My daughter and I have purchased 5 or 6 Honda vehicles at this location. I had contacted Jillian to get the tires scheduled to put on, and she confirmed in an e-mail I needed two tires on the vehicle and not four. I the received a call from a gentleman verifying I was putting two tires on and not four, to which I confirmed two tires again. When I took the car in to have the tires put on, Vickie indicated it was not changed in the computer it was for two tires and not four. I verified three times it was for two tires and not four. When I checked out, it was indicated my tires were a 5 and 3. This is the same information I had on my paper from the previous service.

October 02, 2025

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Employee Rating

Vicky King was terrific -- helped me out with an annoying problem. And the butterflies in the field next to the dealership were amazing! More

by AUTOBLOCK
Recommend Dealer
Yes
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Oct 02, 2025

Mountaineer Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 30, 2025

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Good service, timely and pleasurable staff. All work performed as expected. Would recommend in the future More

by JONOB8
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Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 25, 2025

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Employee Rating

The service department did a good job of quickly getting my vehicle in and the work was done efficiently. Communication was good. More

by jakesol1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

Mountaineer Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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