Victor Arcenal | Page 2

Appointment for oil change and tire rotation, 1:00 p. m. Got there 5 minutes early. Cashier mentioned recall, I told her not the mess with it. At 2:15 they told me that I needed a new cabin filter, would m. Got there 5 minutes early. Cashier mentioned recall, I told her not the mess with it. At 2:15 they told me that I needed a new cabin filter, would cost another $73 and take 15 more minutes. Finally got my van at 2:45. They didn't tell me it was going to cost another $38 to change the filter. They didn't give me the usual car wash. The icons on the media screen were messed up (they tried to fix the recall). I got a tech to look at it, and he messed with it for several minutes and told me there was nothing wrong with it. On the way home I tried to adjust the cabin temperature and could not because, as I had told the tech. Brought van back, tech fixed it. Went to town for groceries, kept hearing dragging sound. Looked under van and saw some kind of lid dragging. Took it back and tech fixed it. I spent the entire afternoon getting my car fixed. Why were all the usual people gone? I liked them. The new ones were pleasant, but I didn't feel very good about the service in the end. More

by phillipcollier Verified Customer Verified Customer

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Service was quick and precise. Dealership is clean and waiting area is comfortable. I will be back. Dealership is clean and waiting area is comfortable. I will be back. More

by schwaac Verified Customer Verified Customer

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Service department did a good job and completed the recall repairs as well as washed the truck recall repairs as well as washed the truck More

by suebell3 Verified Customer Verified Customer

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Academy jeep is a good clean dealership and has a lot of great cars , I talked with Q and just got my new car and is so happy with my choice . They were very polite and helpful as a team. Highly recommend‼ great cars , I talked with Q and just got my new car and is so happy with my choice . They were very polite and helpful as a team. Highly recommend‼️ More

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The service department was kind to deal with prompt on there service sales was very great to by my first new car from Thank you there service sales was very great to by my first new car from Thank you More

by gmckid Verified Customer Verified Customer

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Made the deal I was hoping for. Small town dealership with good inventory. Easily accessible. Small town dealership with good inventory. Easily accessible. More

by Dawnn Verified Customer Verified Customer

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I was so happy till I didn't make purchases as sales person was so good with me,but after I baught the car he stop coming on call as everyone was saying he is not in office, I had some questions. But a person was so good with me,but after I baught the car he stop coming on call as everyone was saying he is not in office, I had some questions. But anyways over all experience was so so.. can't say good or bad. Up to u if u want to come here . Not bad More

by Sdr Verified Customer Verified Customer

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This place is awesome when it comes to sales and service. Would highly recommend. Love my new vehicle Would highly recommend. Love my new vehicle More

by n.finch01 Verified Customer Verified Customer

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They always do a great job and deliver the car back to me on time on time More

by na13 Verified Customer Verified Customer

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Had a part missing that is a tool for the lugnuts. We have to go back and get new lock nuts at the servicee department. That is the only issue I had with the place. We have to go back and get new lock nuts at the servicee department. That is the only issue I had with the place. More

by vdubiu03 Verified Customer Verified Customer

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