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Victor Arcenal

Overview Reviews (31) Inventory (168)

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Victor Arcenal

Victor Arcenal | Page 3

Finance Manager

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.6

31 Reviews

Overview Reviews (31) Inventory (168)

4.6

31 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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31 Reviews of Victor Arcenal

October 14, 2024

Dealership Rating

Employee Rating

Had vehicle for over 6 weeks. We had to contact them for progress. Asked for someone in charge to call us, no call back. Poor customer service. We had to contact them for progress. Asked for someone in charge to call us, no call back. Poor customer service. More

by dkdufek

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Oct 24, 2024 -

Academy CDJR responded

I’m very sorry to hear about your experience with our service department. It’s unacceptable that you had to reach out for updates and did not receive the communication you deserved. I understand how frustrating this must have been, especially with your vehicle being with us for so long. Please know that your feedback is taken seriously, and I would like to address this matter personally. If you could reach out to our Service Manager directly at matthew.murphy@drivechariot.com, we would appreciate it!

October 09, 2024

Dealership Rating

Employee Rating

Did a great job getting me in and out within a reasonable amount of time. amount of time. More

by tbone032

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Nelson , Miranda Armstrong, Elliot Arnold, Adam Arredondo, Abanoub Boles, Ryan Evans, Brandon Long, Josue (JP) Pena

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Oct 14, 2024 -

Academy CDJR responded

Thank you for the 5-star review! We look forward to assisting you more in the future!

September 26, 2024

Dealership Rating

Employee Rating

Good people to do business with! Got a good deal and was a hassle free experience. Got a good deal and was a hassle free experience. More

by Miguel

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Abanoub Boles, Samantha Parrish

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Oct 08, 2024 -

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

September 21, 2024

Dealership Rating

Employee Rating

Had a good experience getting a great deal on an awesome new truck. They made the impossible, possible. new truck. They made the impossible, possible. More

by chris@theolrys.com

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Long

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Oct 08, 2024 -

Academy CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 21, 2024

Dealership Rating

Employee Rating

JP was super helpful and knowledgeable, did a nice job of listening to my concerns about financing listening to my concerns about financing More

by shawnwickersham72

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Josue (JP) Pena

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Oct 08, 2024 -

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

September 21, 2024

Dealership Rating

Employee Rating

Great service and good people 👍 We were treated with respect and they did everything to get us all we wanted respect and they did everything to get us all we wanted More

by t.ploughe

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Adam Arredondo, Josue (JP) Pena, Tito

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Oct 08, 2024 -

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

September 16, 2024

Dealership Rating

Employee Rating

Loved working with Elliot and the dealership. Got the car I wanted and the help I needed. Got the car I wanted and the help I needed. More

by Camcgann26

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Nelson , Elliot Arnold, Abanoub Boles, Ryan Evans, Brandon Long, Josue (JP) Pena

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Oct 08, 2024 -

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

September 16, 2024

Dealership Rating

Employee Rating

Definitely will be back. Bob and Adam took great care of me. Found me exactly what I needed. Bob and Adam took great care of me. Found me exactly what I needed. More

by blayres44

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Arredondo, Abanoub Boles

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Oct 08, 2024 -

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

September 15, 2024

Dealership Rating

Employee Rating

They have a good selection of Jeeps to choose from. Their sales people are knowledgeable and not pushy. I recommend this dealer. Their sales people are knowledgeable and not pushy. I recommend this dealer. More

by Sgman2

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Arredondo, Brandon Long

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Oct 08, 2024 -

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

September 10, 2024

Dealership Rating

Employee Rating

Bob listened to want I was wanting in a car. He incorporated my whole family in the decision including my 1 and 2 year old. I am very happy with my purchase. He incorporated my whole family in the decision including my 1 and 2 year old. I am very happy with my purchase. More

by Bnmurray06

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Nelson , Abanoub Boles

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Oct 08, 2024 -

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

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