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Victor Arcenal
Victor Arcenal at Academy CDJR

Victor Arcenal | Page 3

Sales Manager

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.7
35 Reviews
4.7

35 Reviews

Write a Review

35 Reviews of Victor Arcenal

October 23, 2024

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Employee Rating

I was so happy till I didn't make purchases as sales person was so good with me,but after I baught the car he stop coming on call as everyone was saying he is not in office, I had some questions. But a More

by Sdr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Nelson , Elliot Arnold, Abanoub Boles, Ryan Evans, Brandon Long, Josue (JP) Pena, Tito

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Oct 24, 2024

Academy CDJR responded

Thank you for sharing your feedback with us. I’m sorry to hear about your experience after your purchase—it’s disappointing when the support doesn’t continue as expected. Your satisfaction is important to us, and I’d like to ensure all your questions are answered. Please let me know how I can assist you further or if there’s a convenient time for us to connect. We appreciate your honesty and hope to improve your overall experience with us. Our GM's contact is Adam Arredondo, adam.arredondo@drivechariot.com!

October 22, 2024

Dealership Rating
Employee Rating

This place is awesome when it comes to sales and service. Would highly recommend. Love my new vehicle More

by n.finch01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Long

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Oct 24, 2024

Academy CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 21, 2024

Dealership Rating
Employee Rating

They always do a great job and deliver the car back to me on time More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Nelson

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Oct 24, 2024

Academy CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 16, 2024

Dealership Rating
Employee Rating

Had a part missing that is a tool for the lugnuts. We have to go back and get new lock nuts at the servicee department. That is the only issue I had with the place. More

by vdubiu03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abanoub Boles, Josue (JP) Pena

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Oct 18, 2024

Academy CDJR responded

Thank you for your review, we are happy to hear you had a good experience. Let us know if there is anything we can do to make it a five star!

October 14, 2024

Dealership Rating
Employee Rating

Had vehicle for over 6 weeks. We had to contact them for progress. Asked for someone in charge to call us, no call back. Poor customer service. More

by dkdufek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 24, 2024

Academy CDJR responded

I’m very sorry to hear about your experience with our service department. It’s unacceptable that you had to reach out for updates and did not receive the communication you deserved. I understand how frustrating this must have been, especially with your vehicle being with us for so long. Please know that your feedback is taken seriously, and I would like to address this matter personally. If you could reach out to our Service Manager directly at matthew.murphy@drivechariot.com, we would appreciate it!

October 09, 2024

Dealership Rating
Employee Rating

Did a great job getting me in and out within a reasonable amount of time. More

by tbone032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Nelson , Miranda Armstrong, Elliot Arnold, Adam Arredondo, Abanoub Boles, Ryan Evans, Brandon Long, Josue (JP) Pena

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Oct 14, 2024

Academy CDJR responded

Thank you for the 5-star review! We look forward to assisting you more in the future!

September 26, 2024

Dealership Rating
Employee Rating

Good people to do business with! Got a good deal and was a hassle free experience. More

by Miguel
Recommend Dealer
Yes

Other Employees Tagged: Abanoub Boles, Samantha Parrish

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Oct 08, 2024

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

September 21, 2024

Dealership Rating
Employee Rating

Had a good experience getting a great deal on an awesome new truck. They made the impossible, possible. More

by chris@theolrys.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Long

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Oct 08, 2024

Academy CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 21, 2024

Dealership Rating
Employee Rating

JP was super helpful and knowledgeable, did a nice job of listening to my concerns about financing More

by shawnwickersham72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue (JP) Pena

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Oct 08, 2024

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

September 21, 2024

Dealership Rating
Employee Rating

Great service and good people 👍 We were treated with respect and they did everything to get us all we wanted More

by t.ploughe
Recommend Dealer
Yes

Other Employees Tagged: Adam Arredondo, Josue (JP) Pena, Tito

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Oct 08, 2024

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

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