Victor Lacuata | Page 2

Bret and his staff gave me a great service! They are all very friendly when I’m in for my services. They are all very friendly when I’m in for my services. More

by terry82 Verified Customer Verified Customer

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My reappointment went smoothly. I always wait for the service. Service staff was great very professional and met my expectations. The temporary location has room for improvement, bu I always wait for the service. Service staff was great very professional and met my expectations. The temporary location has room for improvement, but it is just temporary. More

by wjross Verified Customer Verified Customer

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They did my 5000 mile service and a recall. They gave me a loaner car which was a big help! They gave me a loaner car which was a big help! More

by smschirm Verified Customer Verified Customer

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People in the office were nice and pleasant and also patient.. very conscientious about their job and to the client that they’re dealing with. patient.. very conscientious about their job and to the client that they’re dealing with. More

by ectopy3 Verified Customer Verified Customer

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The Customer Service was excellent and car was delivered in time expected. Very nice experience in time expected. Very nice experience More

by Jk Verified Customer Verified Customer

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All was great! The people I came in contact with from making the appointment to bringing the car in for the service with Bret and his going over the needs of the c The people I came in contact with from making the appointment to bringing the car in for the service with Bret and his going over the needs of the car and its service. More

by ingrid.d.powell Verified Customer Verified Customer

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This dealer has poor customer service, my car was not safe after service . I took it for simple change oil and they told me I need new front brakes . They told me service was done and car is ready. The n safe after service . I took it for simple change oil and they told me I need new front brakes . They told me service was done and car is ready. The next day , I drove the car , the breaks did not work . I almost hit other cars when I exited freeway . I called them panicking , they even let me arrange for my own towing . I called 2 more times panicked trying to reach service advisor and manager , they said they’re busy . Manager didn’t call me until after I dropped off car to the dealer . No update all day the next day. I’m still shaken . More

by rtmheenow Verified Customer Verified Customer

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Service dept. seems to be in chaos. Nobody called me to go over my repairs, just sent me an astronomical bill for what they wanted to do. Nobody walked me around m seems to be in chaos. Nobody called me to go over my repairs, just sent me an astronomical bill for what they wanted to do. Nobody walked me around my car to go over work done when I picked up my car. They should go over everything, and after all these years call me by my name!( not hey) More

by carriedaway Verified Customer Verified Customer

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As always, the Lexus team was quick, professional and friendly. I highly recommend Lexus and the team there. friendly. I highly recommend Lexus and the team there. More

by luismalvarez Verified Customer Verified Customer

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Great service! The ladies dress up for clients! Very impressive. Bret did a a nice job! The ladies dress up for clients! Very impressive. Bret did a a nice job! More

by Jim Kinney Verified Customer Verified Customer

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