Victor Lacuata | Page 2

Service dept. seems to be in chaos. Nobody called me to go over my repairs, just sent me an astronomical bill for what they wanted to do. Nobody walked me around m seems to be in chaos. Nobody called me to go over my repairs, just sent me an astronomical bill for what they wanted to do. Nobody walked me around my car to go over work done when I picked up my car. They should go over everything, and after all these years call me by my name!( not hey) More

by carriedaway Verified Customer Verified Customer

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As always, the Lexus team was quick, professional and friendly. I highly recommend Lexus and the team there. friendly. I highly recommend Lexus and the team there. More

by luismalvarez Verified Customer Verified Customer

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Great service! The ladies dress up for clients! Very impressive. Bret did a a nice job! The ladies dress up for clients! Very impressive. Bret did a a nice job! More

by Jim Kinney Verified Customer Verified Customer

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The new location is challenging for everyone. They were extremely busy, but as usual, totally competent! They were extremely busy, but as usual, totally competent! More

by BRENTDUNCAN Verified Customer Verified Customer

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Warranty recall work was effectively done. Car was washed and prepared well. Thank you! Regards. Car was washed and prepared well. Thank you! Regards. More

by tom.tobin Verified Customer Verified Customer

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Tommy greeted me with professionalism and courtesy. I appreciate his transparency when he discussed my upcoming vehicle service. He is a great representative for Monterey Lexus. Joe S. I appreciate his transparency when he discussed my upcoming vehicle service. He is a great representative for Monterey Lexus. Joe S. More

by suttejt Verified Customer Verified Customer

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Tommy the service rep was welcoming, professional, caring and personable. He was efficient and communicated will. and personable. He was efficient and communicated will. More

by STAN34 Verified Customer Verified Customer

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Given the circumstances of moving "the shop" and a wake up down Internet Lexus Monterey did a fantastic job of taking care of me. up down Internet Lexus Monterey did a fantastic job of taking care of me. More

by robinaeschliman Verified Customer Verified Customer

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I had a great experience with the staff at Monterey Lexus. They were professional and delivered prompt service Lexus. They were professional and delivered prompt service More

by ROL_2000 Verified Customer Verified Customer

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Great store and good ambassador of the Lexus brand. 100% will be a lifetime customer 100% will be a lifetime customer More

by bruce.mcconnell Verified Customer Verified Customer

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