Dealer Reviews
Cars for Sale
Dealer Log In
Victor Llano
142 Reviews
Dealership Experience
9 mos
Languages Spoken
English
Spanish
142 Reviews
Write a Review
142 Reviews of Victor Llano
April 16, 2026
I would NOT recommend Hollywood Kia to anyone. I purchased a 2024 Kia Soul from them, and since early on, the vehicle has had serious safety issues, including stalling at red lights. That alone I purchased a 2024 Kia Soul from them, and since early on, the vehicle has had serious safety issues, including stalling at red lights. That alone is dangerous. On top of that, I’ve experienced: A/C going in and out Horn not working Loose components under the hood Poor and careless service My vehicle was also damaged while in their care, and they denied responsibility even though I reported it immediately. I’ve contacted Kia America multiple times, and even they have struggled to get proper responses from this dealership. Communication has been extremely poor throughout this entire process. Instead of fixing the problem, they offered a cash settlement that is honestly a joke, while expecting me to keep an unsafe vehicle and continue making payments. That is completely unacceptable. I do not feel safe driving this vehicle, and I have zero trust in this dealership. Avoid this place. More
by SANNO
Other Employees Tagged: Liz Hernandez, Ryan Hall
April 14, 2026
The best service, very quick, very attentive, solved my problems and felt like a family problems and felt like a family More
by ENDYSUAREZ
Verified CustomerOther Employees Tagged: Liz Hernandez, Ryan Hall, Irene Guillama, Dani Bello, Raul Camacaro, Ana Salazar, Gisselle Prado
April 13, 2026
Personal muy amable y atenciosos ,no tengo nada pra reclamar ,siempre fur muy bien atendida reclamar ,siempre fur muy bien atendida More
by bette
Other Employees Tagged: Liz Hernandez, Ryan Hall, Irene Guillama, Dani Bello
April 13, 2026
Great service from every employee at the store very friendly easy to make my appointment. I like the video they sent of my vehicle and what it needed. Highly recommend Hollywood Kia. friendly easy to make my appointment. I like the video they sent of my vehicle and what it needed. Highly recommend Hollywood Kia. More
by dayanafedz
Other Employees Tagged: Ryan Hall
April 13, 2026
I waited 4 hours for 2 recalls to be done, but after all that time only one was. I asked for a rental car, and had to pay $50 deposit, and when I came back the next day I couldn’t find anyone that would tak that time only one was. I asked for a rental car, and had to pay $50 deposit, and when I came back the next day I couldn’t find anyone that would take that rental car back. One person said I had to drop it off at an enterprise, and another one said someone would come there. Even now I don’t know when or how I will receive my deposit back because I never received any confirmation or signed off on anything. It is disorganized, and not very efficient. Every experience I have with service, either it takes longer than expected or I have to come back because they either don’t have the part or can’t finish the work. More
by SAM
April 11, 2026
They try to sell you things and charge you even more than you can do it yourself or have someone else do it for you. And they didn't update the service through Carfax or update my car itself for it to stop b you can do it yourself or have someone else do it for you. And they didn't update the service through Carfax or update my car itself for it to stop beeping that it needs service. I mean it was okay but I would like better service. I even had to ask them to wash the car cuz they had turned off the water and they had put it back on but forgot to wash the car. More
by shlls1966
Dealership Inventory (640 Vehicles)
