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Victor Llano
Victor Llano at Hollywood Kia

Victor Llano | Page 2

Service Manager

Hollywood Kia

6011 Pembroke Rd Lot B
Hollywood, FL 33023

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4.6
192 Reviews

Dealership Experience

1 yr, 3 mos

Languages Spoken

English English

Spanish Spanish

4.6

192 Reviews

Write a Review

192 Reviews of Victor Llano

September 13, 2026

Dealership Rating
Employee Rating

Kia’s service was outstanding—fast, professional, friendly, efficient, and made the entire experience completely stress-free. More

by DJO_1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 13, 2026

Hollywood Kia responded

We’re glad the service on your Kia K4 went smoothly and efficiently from start to finish. Hearing that our team provided friendly, professional care means a lot to us.

September 08, 2026

Dealership Rating
Employee Rating

Excellent in everthing! !!Courtesy! Speaking and caring!!!Pretty fast services each time!!!!! Enjoyed the hospitatlity given! Thank you!! More

by bettySUSI2027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chale Perez , Maria

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Sep 08, 2026

Hollywood Kia responded

Knowing that you found our team consistently courteous, caring, and efficient means a lot to us. We look forward to taking care of your Kia Sportage again soon.

September 08, 2026

Dealership Rating
Employee Rating

The service is excellent and the associates really work hard in meeting the needs of their clients.. More

by CHINAJESQUIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 08, 2026

Hollywood Kia responded

Knowing the service on your Kia Telluride met your needs means a lot to our service team. Hearing that our associates’ dedication made a difference is truly rewarding.

September 06, 2026

Dealership Rating
Employee Rating

Helpful and courteous clean willing understanding and appreciative kind respectful and patient effective and reasonable More

by TBREAVE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 06, 2026

Hollywood Kia responded

Your Kia Sportage received attentive care during your recent service. Your praise of our team’s supportive and fair approach means a lot to our service department.

September 01, 2026

Dealership Rating
Employee Rating

Maria was helpful but this dealership and service department are rip-offs.Their crooks and if I never have to take another car there again , it will make my day More

by VIRGINIA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 10, 2026

Hollywood Kia responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 31, 2026

Dealership Rating
Employee Rating

Marcos was my service representative, he was very thorough with my car and communication. Highly recommend him. More

by giggles.gonzales3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 31, 2026

Hollywood Kia responded

Clear communication and careful inspections are central to how our service team operates. Hearing that you felt well informed and confident in the care of your Kia K5 means a lot to our team.

August 24, 2026

Dealership Rating
Employee Rating

The service was excellent in every way from when I walked in to when I drove away More

by VICTORMIAMI4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: yanisbel leal

Print
Aug 24, 2026

Hollywood Kia responded

Your comment about the top-notch service on your Kia Seltos from check-in to driving away highlights our team’s dedication. Hearing that every step met your expectations means a lot to our service department.

August 23, 2026

Dealership Rating
Employee Rating

Quick efficient work, even tho I was late to my appointment they made it work and was out within the hour, Richard Romano has a excellent customer service and will ask for him to help me in future More

by QFERNANDO75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Romano 5 stars

Print
Aug 23, 2026

Hollywood Kia responded

Your note about us accommodating your late arrival and completing the service on your Kia K5 within an hour underscores how much we value your time. Hearing that you found our customer service excellent means a lot to our service department. Victor looks forward to assisting you at your next appointment.

August 16, 2026

Dealership Rating
Employee Rating

Adrián Pénate was a great help very profesional Took care of the car problem , I am very satisfied More

by LMSUAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrián Pénate

Print
Aug 16, 2026

Hollywood Kia responded

We’re glad your service experience with your Kia Telluride was handled professionally and efficiently. Your five-star rating and kind feedback mean a great deal to our service department. Please let us know if your Telluride needs anything else in the future.

August 11, 2026

Dealership Rating
Employee Rating

The mechanics do lousy job all the time. Always something left undone or incomplete, parts left loose, never reset maintenance alarm. Always something. More

by MIAUTOMATION
Recommend Dealer
No

Other Employees Tagged: Victor Llano

Print
Aug 12, 2026

Hollywood Kia responded

Thank you for bringing this to our attention. We understand your frustration and take your concerns regarding the quality and completion of our service work seriously. We will address these concerns with our service team and reinforce the importance of completing all repairs properly, securing all components, and resetting maintenance reminders before the vehicle is returned. We appreciate your feedback and the opportunity to improve.

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