Victor Melgarejo

Crest Cadillac responded

We aim to address all feedback promptly regarding the concerns you experienced with your vehicle following delivery. We understand how important it is to receive your car in perfect condition, and we recognize your frustration. Your experience highlights areas where our pre-delivery inspection process can be strengthened to ensure every vehicle meets our quality standards before reaching our customers. We appreciate you taking the time to share your feedback, as it helps us improve our service delivery. Please contact Caleb Brosin at CBrosin@vtaig.com so we can discuss your experience further and ensure we address any remaining concerns.

Crest Cadillac responded

We are excited to hear about your wonderful experience with our team. It sounds like Victor truly understood your needs and took the time to learn about your lifestyle to find the perfect fit for you. We appreciate you highlighting his knowledge of our vehicles and his respectful approach that focused on what works best for you rather than pushing for a quick sale. Your recognition of the effort put into securing a great price means so much to us at Crest Cadillac. We are thrilled that Victor earned your trust and business through his dedicated service.

Crest Cadillac responded

We are ecstatic to hear about your positive experience with our team and service process. It's wonderful to know that our staff made such a great impression with their welcoming approach and that we were able to keep things streamlined with minimal documentation requirements. We take pride in providing efficient service that gets you back on the road quickly while maintaining exceptional customer care. Your feedback about our competitive pricing and vehicle selection truly means a lot to us. We're thrilled that everything from our team's enthusiasm to our inventory met your expectations.

Crest Cadillac responded

We are ecstatic to hear about your positive experience with us! It's wonderful that you were able to clearly communicate your needs and that our team member understood exactly what you were looking for. We're delighted that the process was efficient and uncomplicated for you. Your satisfaction means everything to us at Crest Cadillac, and we truly value customers like you who take the time to share their experiences. Thank you for choosing us for your automotive needs.

Crest Cadillac responded

We're thrilled to hear about your wonderful experience with Victor! We're delighted that his transparent approach and proactive service made your decision easy and stood out among other dealerships. Congratulations on your first Cadillac, and welcome to the Crest Cadillac family!

Crest Cadillac responded

Thank you for the wonderful review! We're thrilled that Victor provided you with such an incredible experience and made you feel like family. Your perfect rating means the world to us!

Crest Cadillac responded

We are overjoyed to hear about your positive experience with our team. It's wonderful to know that everyone you worked with, from our sales staff to our financing department, provided you with exceptional service. We understand that financing can sometimes feel uncertain, so we're thrilled that our team was able to work with you to make everything come together smoothly. Your confidence in choosing Crest Cadillac for your future vehicle purchases means the world to us. We look forward to serving you and helping you find your next vehicles when the time comes.

Crest Cadillac responded

We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that you found our customer service exceptional and appreciated the clean and welcoming environment we strive to maintain. We're thrilled that Nathan provided such helpful assistance throughout your purchase process and made you feel truly welcomed. Your positive feedback about the friendly atmosphere and professional service means so much to us at Crest Cadillac. We're delighted that you chose us for your new vehicle and hope you enjoy every mile in your new Cadillac.

Crest Cadillac responded

We are ecstatic to hear about your wonderful experience with your second vehicle purchase from us! It brings us great joy to know that you found the process enjoyable and are already planning to return for future purchases. Your loyalty and trust in our team mean everything to us. We look forward to serving you again and making each visit just as pleasant as the last.