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Victor Mora

Overview Reviews (488) Inventory (141)

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Victor Mora

Service Advisor

Zeigler Toyota of Racine

13350 Kilbourne Dr
Mount Pleasant, WI 53177

4.9

488 Reviews

4.9

488 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (488) Inventory (141)

Dealership Experience

12 yrs, 9 mos

Industry Experience

12 yrs, 9 mos

Specialties & Trainings

Service and Parts Specialist

488 Reviews of Victor Mora

Write a Review

September 27, 2026

Dealership Rating

Employee Rating

Very accommodating; timely Victor kept me in the loop. Washed my car. Everyone is courteous and polite Washed my car. Everyone is courteous and polite More

by Kay

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Victor Mora

Sep 27, 2026 -

Zeigler Toyota of Racine responded

Our service department appreciated caring for your Toyota RAV4. Hearing that Victor kept you in the loop, that our team was accommodating and polite, and that your vehicle was returned clean means a lot to us.

September 25, 2026

Dealership Rating

Employee Rating

Unexpected service was needed and I was able to get in right away. Issue was taken care of. Service staff were professional, knowledgeable and helpful. Thanks! right away. Issue was taken care of. Service staff were professional, knowledgeable and helpful. Thanks! More

by Joan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ashleigh Spenner, Linda Salinas, David Bonilla, Bob Arciszewski

Sep 25, 2026 -

Zeigler Toyota of Racine responded

We’re glad we could address your Toyota RAV4’s unexpected service need quickly. Hearing that our staff provided expert and attentive care means a lot to our team.

September 23, 2026

Dealership Rating

Employee Rating

Easy to make an appointment. Car is finished on time. Employees are courteous. Highly recommended. Car is finished on time. Employees are courteous. Highly recommended. More

by DOUGANDBERNIE.HOFF5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 23, 2026 -

Zeigler Toyota of Racine responded

Thank you for the five-star rating and recommendation! We’re glad scheduling your service appointment was easy, and Victor and our team are pleased we could complete service on your Toyota RAV4 Hybrid on time with courteous care.

September 18, 2026

Dealership Rating

Employee Rating

I was happy with the service. But unhappy with the cost to replace a taillight But unhappy with the cost to replace a taillight More

by EDEME

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 19, 2026 -

Zeigler Toyota of Racine responded

Thank you for sharing your experience with Zeigler Toyota of Racine. We understand concerns about cost can be frustrating. Please feel free to contact us directly to discuss your concerns further.

September 12, 2026

Dealership Rating

Employee Rating

Amazing service Victor always goes above and beyond to ensure best customer service. He is amazing ensure best customer service. He is amazing More

by Eyad.Museteif

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Victor Mora

Sep 12, 2026 -

Zeigler Toyota of Racine responded

Your mention of Victor going above and beyond highlights the dedication of our service department. Knowing you found his care exceptional for your Toyota Highlander means a great deal to us.

September 12, 2026

Dealership Rating

Employee Rating

They did a great job replacing the molding. Victor did a great job. Victor is a great advisor. Victor did a great job. Victor is a great advisor. More

by rkowalski13

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Victor Mora

Sep 12, 2026 -

Zeigler Toyota of Racine responded

Our team is pleased we could replace the molding on your Toyota Grand Highlander. Hearing you found Victor to be a great advisor means a lot to our service department.

September 11, 2026

Dealership Rating

Employee Rating

Victor made the entire experience a great one! He was very personable and accommodating. Victor is friendly and knowledgeable. He was very personable and accommodating. Victor is friendly and knowledgeable. More

by angie37

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Victor Mora

Sep 11, 2026 -

Zeigler Toyota of Racine responded

Knowing that Victor’s friendly, accommodating, and knowledgeable service made your visit so positive is rewarding for our service team. Hearing that the service on your Toyota Highlander was a great experience means a lot to our service department.

September 09, 2026

Dealership Rating

Employee Rating

Good so far Very comfortable atmosphere good coffee and we will see how things go with my Repair thumbs up so far we will see how things go with my Repair thumbs up so far More

by Joeyriley

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Victor Mora

Sep 10, 2026 -

Zeigler Toyota of Racine responded

Thank you for your positive feedback about the atmosphere and coffee at Zeigler Toyota of Racine. We appreciate you choosing us for your repair needs. Let us know if you have any questions.

September 09, 2026

Dealership Rating

Employee Rating

They are a nice people every time I go there they always take care me and help me with everything I need take care me and help me with everything I need More

by LUESTRAMA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Victor Mora

Sep 09, 2026 -

Zeigler Toyota of Racine responded

Thank you for your kind words. We're glad our team has been helpful. We appreciate your feedback at Zeigler Toyota of Racine.

September 04, 2026

Dealership Rating

Employee Rating

I still have some sap on my car and a broken piece of molding. Disappointed in sap removal molding. Disappointed in sap removal More

by rkowalski13

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Victor Mora

Sep 05, 2026 -

Zeigler Toyota of Racine responded

Hello, We appreciate you taking the time to share your thoughts. I would like the chance to speak with you about your visit to our Service Department regarding the level of attention your vehicle received. Please email your best contact details whenever you have a moment. Best Regards, Adrian Basich General Manager adrianbasich@zeigler.com

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