Victor Ortiz | Page 16

Called twice and said they would be able to get us financed no matter what, even got preapproval. Both times the person that called us and set up an appointment was not at the dealer when we arrived s financed no matter what, even got preapproval. Both times the person that called us and set up an appointment was not at the dealer when we arrived so given to someone else. They waste peoples times, it took us six hours out of our day to get there and back. Each time we told them we did not have any money to put down. The first time said we could not get financed unless we had $1,500.00 down. The second time we were told we could not get financed unless we had $1,800.00 to put down. Both times on the phone when appointment was made we told person we had bad credit and no money to use as a down payment. Several years prior we had $2,200.00 put down on a newer vehicle, unfortunately for us three months later the car was totaled by someone who had no valid drivers license, no current tag, nor no insurance. So we got screwed because our insurance only paid the car off and we had no money to put down on another vehicle. We put a little money down at a buy here pay here place and for the year and a half we had the vehicle we had have it towed and major repairs so we gave it back since it was costing us way more than what it was worth. We could not keep making expensive repairs and make the payment every month. So the final thing I have to say is: DO NOT KEEP CALLING US SAYING YOU CAN GET US FINANCED! More

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Let's start off by mentioning I am a first time buyer and the deal I received from this Mazda dealership is unheard of. I called the dealership not expecting much because I didn't have a lot of money to and the deal I received from this Mazda dealership is unheard of. I called the dealership not expecting much because I didn't have a lot of money to put down and my credit isn't anything special. When I called I was informed that they had a couple of options for first time buyers within my budget. When I got to the dealership I was helped by a sales woman in seconds and I could tell she was doing her best to get me the best deal possible. I was able to get a 2010 Mazda 3 at an interest rate that I didn't think possible for someone with my credit. I am very satisfied with my purchase and I highly recommend this Mazda dealership. The team is very professional and they really do work hard to get you the best deal possible More

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I am very happy with my purchase! Sales rep made sure I was happy with the vehicle I chose and Finance rep work deligently to get me a good rate which met payment I desired. was happy with the vehicle I chose and Finance rep work deligently to get me a good rate which met payment I desired. More

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I have had a good experience with a Mazda CX-9 that I bought new in 2008 and still drive. I needed a good used car for my daughter and decided. After test driving a Mazda 6 and some some of the competi bought new in 2008 and still drive. I needed a good used car for my daughter and decided. After test driving a Mazda 6 and some some of the competition's cars decided on a 2012 Mazda 6. Both Victor Ortiz and Lenny Parnell assisted over two separate visits and were very helpful with no hidden price changes or surprises. It was a relatively stress free purchase considering some dealer visits. More

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Pleased with the service that I received. Took my concern about a noise seriously, found the problem, and offered a solution. Would recommend this dealership to others. concern about a noise seriously, found the problem, and offered a solution. Would recommend this dealership to others. More

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I found the car I wanted online, and I was satisfied with the price. Victor was great to work with. He maintained contact, but was not pushy. Everyone I met at the dealership was helpful. I would definitel the price. Victor was great to work with. He maintained contact, but was not pushy. Everyone I met at the dealership was helpful. I would definitely recommend Sport Mazda if you are in the market for a new Mazda. More

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I searched for a used vehicle and found that Sport Mazda I searched for a used vehicle and found that Sport Mazda had a match for our criteria. I used the email communication asking a few questions about t I searched for a used vehicle and found that Sport Mazda had a match for our criteria. I used the email communication asking a few questions about the vehicle. The following morning Victor replied and answered my questions and extended the option to come in and take a look at the vehicle. I have a very busy schedule and did not have a chance to reply right away. Two days went by and Victor followed up with a courtesy email letting me know that he was there to assist when ready. I was in the middle of responding late this evening via email and received a phone call from Lenny. Lenny was just as friendly and helpful as Victor. I set an appointment for the following morning. I arrived at the dealer met both Victor and Lenny they were very professional and wanted to insure my needs were met. I took the car for a test drive and decided to negotiate a price that we both could agree on. I have very little patience with dealer experiences from the past but this one was a breath of fresh air. I explained what I was looking for within reason and the negotiation was brief and to the point reaching immediate closure of the deal. They detailed the car while I completed the paperwork. I drove roughly 100 miles to make this transaction and the total time from when I pulled in and then out was 2 1/2 hours. In the past I have waited for hours and in the long run ended up not making a deal and wasting countless hours at other dealers. This was the complete opposite. I would highly encourage anyone considering using this dealer for a purchase to move forward. I want to thank both Victor and Lenny for this streamlined purchase they were great to work with. Oh and by the way during the test drive I found out that Victor was actually on vacation when responding to my questions. That is what I call quality customer service. Glad to know we still have companies out there that actually care about the customer needs and the ability to execute. More

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I was very pleased with the dealers and salesman work when I came to by a new car. Victor Ortiz was very helpful, and he gave his all when selling the car to me. I want to thank victor for being honest a when I came to by a new car. Victor Ortiz was very helpful, and he gave his all when selling the car to me. I want to thank victor for being honest and still giving me a great deal. lastly, I am also very happy with the service this dealership offered to me. I would definitely recommend the dealership and sales person. More

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I´d like to say that I had an excelent support and the Sales Consultant , Victor Ortiz worked very hard to get the business done. Thanks a lot Jacques the Sales Consultant , Victor Ortiz worked very hard to get the business done. Thanks a lot Jacques More

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I recomend this dealer to everyone, great service and one of his salesman Victor Ortiz did a great job on selecting my car, Thanks Victor...... of his salesman Victor Ortiz did a great job on selecting my car, Thanks Victor...... More

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