Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton

Victor Rivera

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
351 Reviews
4.9

351 Reviews

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351 Reviews of Victor Rivera

April 20, 2026

Dealership Rating
Employee Rating

Victor is a professional and make the process easy and efficient. Perfect visit. Thank you. More

by Brutherford1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2026

Dealership Rating
Employee Rating

I have always had a great experience with Mercedes-Benz of Princeton. They take good care of you. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Mercedes-Benz of Princeton responded

We’re thrilled to hear you had a great experience with the Victor and Mercedes-Benz of Princeton Service Team! Wishing you safe and enjoyable drives — we look forward to seeing you again soon. Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

April 03, 2026

Dealership Rating
Employee Rating

Service was, surprisingly, magnificent! ! I never expected such great service. I'm used to "run of the mill" service in the other MB Center on Route One.. I'm hooked on the service here. More

by bmv07039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz service experience with Victor, and our Service Team was a success! Thank you so much for the kind review — it truly means a lot to us! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

March 31, 2026

Dealership Rating
Employee Rating

This was my first service visit and I am very pleased with their professionalism. Victor was a good communicator. I did get pushed back a day from original appointment last minute but that was due to an More

by trahn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Mercedes-Benz of Princeton responded

Thank you for taking the time to post the excellent service review for Victor and our service team!!!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

March 24, 2026

Dealership Rating
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Great service, excellent advisor, fair price and very trustworthy dealership!!! I highly recommend this pace for service! More

by Dbcummins3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback for Victor! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

March 23, 2026

Dealership Rating
Employee Rating

Outstanding service! The dealership team was attentive, professional, and made the entire process hassle-free. Everything was handled efficiently, and I truly felt valued More

by gopi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

March 07, 2026

Dealership Rating
Employee Rating

Victor Rivera is great to work with. Courtsey staff and can get an appointment in a timely manner. More

by cassie_m_cole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Mercedes-Benz of Princeton responded

Thank you for your fantastic 5-star review and for giving our service team such a high rating! Wishing you safe travels, and we look forward to assisting you again soon! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

February 22, 2026

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Employee Rating

Always professional service and quality workmanship! Good communication on what’s needed for safe and reliable driving. More

by vics1225
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Mercedes-Benz of Princeton responded

We’re thrilled to hear you had a great experience with the Mercedes-Benz of Princeton service team! Wishing you safe and enjoyable drives — we look forward to seeing you again soon! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

February 22, 2026

Dealership Rating
Employee Rating

Very pleased Victor is excellent never had problem with him he always took care of me and I trust him More

by emil.nader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Mercedes-Benz of Princeton responded

Thank you for your stellar review! We truly appreciate your business and are excited to assist with any questions you have about your Mercedes-Benz. Thank you for choosing Mercedes-Benz of Princeton! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

February 19, 2026

Dealership Rating
Employee Rating

Thank you, Victor Rivera, for first class service and communication, as always. Thank you, Brian McCoy, for saving me an intermediate service when I read the engine lights wrong. And thank you, Rachel a More

by Chris M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy

Feb 19, 2026

Mercedes-Benz of Princeton responded

Chris- Thank you for the kind words about Victor, Brian, Rachel, and Maria. We truly appreciate you recognizing the team’s effort and professionalism — that means a great deal to all of us. We did notice the 1-star rating attached to your review and just wanted to confirm whether that was intentional. Your comments reflect a very positive experience, so we want to be sure the rating accurately represents your visit. If the rating was submitted in error, DealerRater does allow updates, and we’d be grateful if you adjusted it to reflect your experience. If there’s anything we missed or could have done better, please don’t hesitate to reach out directly — we’re always striving to improve. Thank you, Robert

Feb 19, 2026

Chris M. responded

Definitely unintentional - sorry. Was just looking at the wrong extreme, which I have updated accordingly.

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