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Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton

Victor Rivera | Page 2

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
352 Reviews
5.0

352 Reviews

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352 Reviews of Victor Rivera

February 19, 2026

Dealership Rating
Employee Rating

Thank you, Victor Rivera, for first class service and communication, as always. Thank you, Brian McCoy, for saving me an intermediate service when I read the engine lights wrong. And thank you, Rachel a More

by Chris M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy

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February 19, 2026

Dealership Rating
Employee Rating

Excellent service. The staff is professional, polite, and courteous. I give Mercedes Benz of Princeton two thumbs up. More

by marioigautier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Knobloch Sr., George Wilkening

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Feb 26, 2026

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz service experience with Victor was a great success! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

February 15, 2026

Dealership Rating
Employee Rating

Mercedes Benz of Princeton is a reliable trust worth dealership. We have been going for years along with some relatives. Victor in service is AMAZING. More

by Markcsorgo217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ruebon

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Feb 18, 2026

Mercedes-Benz of Princeton responded

Thanks for your amazing review. It is a pleasure to hear that you had a great five star experience with our service center. Please do not hesitate to reach out with any questions, comments, or concerns!~ Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

February 15, 2026

Dealership Rating
Employee Rating

Victor is fabulous as usual! He always goes the extra mile. The process was seamless, and he provided updates. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2026

Mercedes-Benz of Princeton responded

Thank you for sharing your five-star service review with us! It's wonderful to hear that Victor provided you with an exceptional experience and made your service process easy. Thank you for your continued business and we look forward to seeing you again! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

February 14, 2026

Dealership Rating
Employee Rating

The dealership is clean and accommodating the service took a while but if you stay with your vehicle Mercedes of Princeton is a great place to get your car serviced. More

by kyleflit40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2026

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

February 09, 2026

Dealership Rating
Employee Rating

My service advisor Victor Rivera is the best. Patient, courteous and explaind everything. It's always nice working with him More

by crsjan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arno Orsini, Linda Tague

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Feb 11, 2026

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz service & sales experience were a great success! Thank you so much for the kind review — it truly means a lot to us! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

February 09, 2026

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Employee Rating

Not up to part for a luxury car dealer ship. Also they are not pleasant More

by feina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 26, 2026

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty at our service center. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable, trustworthy vehicle servicing experience. Please contact us at 609.771.8040 to discuss your concerns further. Thank you

January 28, 2026

Dealership Rating
Employee Rating

The customer service was great and the service was very fast. My car got finished in no time! More

by Oniwilliams85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2026

Mercedes-Benz of Princeton responded

We are thrilled to hear that you had a great experience working Robert, Victor, and the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

January 26, 2026

Dealership Rating
Employee Rating

From the moment I drove in to service area it was excellent. The girls at the desk, 5 stars. Victor & the concierge’s.were Amazing !! More

by tefkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The two girls at the service desk were very professional, friendly and Helpful 5stars

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Jan 28, 2026

Mercedes-Benz of Princeton responded

Your amazing 5 star review for Victor means so much to us! We are very pleased that everything went smoothly!!! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

January 17, 2026

Dealership Rating
Employee Rating

Overall experience was excellent. Victor Rivera is pleasant and very professional. All requested services were performed. More

by james.sheerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 20, 2026

Mercedes-Benz of Princeton responded

Thank you for taking the time to write this review! Our team is dedicated to providing the best possible experience for our customers. We truly appreciate your recommendation and look forward to working with you again soon! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

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