Victoria Bruno | Page 7

The car buying experience was quick and painless. We got a certified used Ascent for a comparable price. However, upon pickup, there was a piece of trim flapping loose above the wheel well. The sales We got a certified used Ascent for a comparable price. However, upon pickup, there was a piece of trim flapping loose above the wheel well. The salesman apologized and had it glued in place. The windshield wipers were broken and needed replaced within the next few weeks. Upon getting the tires rotated at 5000 miles, the car was out of alignment and the tires were worn to the wire on the inside. I think all of these issues should have been addressed in the factory certification. I do not blame Budd Baer specifically. I know it is hard to find good workers, but in order for me to sing their praises, I would like to have confidence in the work they put their name on. This specific time, we had the car at the service center to address the alignment and to replace an oil pan seal that was leaking. The communication was prompt, and we are hoping they did a good job with the alignment, so we can get proper usage of the new tires. More

by pennsylvaniakate Verified Customer Verified Customer

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I have 3 Subaru's serviced at Budd Baer Subaru. They are Best in Service, Sales and Overall Satisfaction. They are Best in Service, Sales and Overall Satisfaction. More

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Love Victoria and love the staff here! They truly take care of you and your vehicle! They truly take care of you and your vehicle! More

by clare_clark Verified Customer Verified Customer

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Whereas I was very disappointed in my 2018 Subaru, with only 50,000 miles on it, needing several different repairs done, including one that required Budd Baer to pull the entire engine out of my car, I was only 50,000 miles on it, needing several different repairs done, including one that required Budd Baer to pull the entire engine out of my car, I was VERY satisfied with the treatment I received from Budd Baer and Victoria. She fulfilled every request I made including loaners for both times my car was in their shop. She fit me in with very short notice. We actually were 30 minutes from home, with out Pittsburgh home closed up and our Subaru packed and headed for Florida, when we heard an unusual noise coming from the front end. We had to turn around and head back home. She fit us in almost immediately, and kept me apprised of the progress, or any problems. More

by theresa8968 Verified Customer Verified Customer

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My family and I have purchased many new SUVs from Budd Baer in the recent years. In all cases, we are very pleased with Dealer Sales, Service and support teams at the Washington, PA. location. Best in C Baer in the recent years. In all cases, we are very pleased with Dealer Sales, Service and support teams at the Washington, PA. location. Best in Class, Service and Sales. No other Subaru dealer can match Budd Baer Subaru. More

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Everyone we dealt with at Budd Baer went over and beyond to help us when our used car broke down. They provided us a loaner car for several months while our car was being repaired. to help us when our used car broke down. They provided us a loaner car for several months while our car was being repaired. More

by GINGER210 Verified Customer Verified Customer

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I prefer waiting in the area upstairs. Victoria is very nice and efficient. Entrance area for service is clean. Victoria is very nice and efficient. Entrance area for service is clean. More

by buddys824 Verified Customer Verified Customer

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This was my first Subaru, a slightly used Wilderness Outback. Brought it back for the air vents to be fixed after the purchase, appointment was made to replace them with no issues. Also cambe back for Outback. Brought it back for the air vents to be fixed after the purchase, appointment was made to replace them with no issues. Also cambe back for my first free oil change. Each three visits so far has made me feel like a valued customer after the purchased of my vehicle. More

by TJ Verified Customer Verified Customer

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They were very prompt in scheduling my service. Very pleasant and informative. Didn’t try to talk me in to unnecessary service. Very pleasant and informative. Didn’t try to talk me in to unnecessary service. More

by dourush Verified Customer Verified Customer

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I have started using Budd Baer over other Subaru service centers for the ease and use and convenience. centers for the ease and use and convenience. More

by dumowery Verified Customer Verified Customer

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