Victoria Cisneros | Page 7

Torii was very friendly and helpful. She took the time to recommend the best service for my mileage/time and was just overall very pleasant to chat with. She proactively let me know that She took the time to recommend the best service for my mileage/time and was just overall very pleasant to chat with. She proactively let me know that my prepaid maintenance plan was expiring soon and how to make the most of it. More

by jng Verified Customer Verified Customer

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Great communication, thorough and complete inspections as well as great feedback and recommendations. Extremely helpful when it comes to making decisions about your vehicle. well as great feedback and recommendations. Extremely helpful when it comes to making decisions about your vehicle. More

by xtasl8r Verified Customer Verified Customer

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Very systematic, on time, very nice waiting space with Wi-Fi. Would suggest ability to have a brief check in with Service Rep before leaving, so questions could be asked-answered instead of just a text me Wi-Fi. Would suggest ability to have a brief check in with Service Rep before leaving, so questions could be asked-answered instead of just a text message a bit later. More

by BLUEYED_OTR Verified Customer Verified Customer

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As far as I can tell, the work was done quickly and efficiently. I would have appreciated a chance to talk with the service manager when I picked up the car. efficiently. I would have appreciated a chance to talk with the service manager when I picked up the car. More

by pjimenez2 Verified Customer Verified Customer

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Victoria does a great job with my Forester at the Albany Subaru service department. She is professional, courteous, and knows her job well. I like working with her whenever I have my car serviced. Thank you Subaru service department. She is professional, courteous, and knows her job well. I like working with her whenever I have my car serviced. Thank you More

by MSMEOWIE Verified Customer Verified Customer

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Concerned about transmission leak which was fixed? Via warranty and was noted to be leaking again on a previous service. Was told not to worry about it. I was concerned with long-term problems. Had to Via warranty and was noted to be leaking again on a previous service. Was told not to worry about it. I was concerned with long-term problems. Had to request to check again at last service 12/24 and was told still leaking again not to worry but I want it checked out as I feel it is related to the original problem. Having a follow up appointment. No more time that goes by I feel like If I don’t have a checked out, the problem won’t be related to the original problem, which seemed like never stopped. It was almost as if it was never worth mentioning to me/don’t worry about it yet it continues. Just a concern. More

by sylvanfox Verified Customer Verified Customer

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Nice staff. Good workmanship. It would be great if they provide official written documentation for battery warranty. Just telling the customer that there is warr Good workmanship. It would be great if they provide official written documentation for battery warranty. Just telling the customer that there is warranty without referring to a documentation is not enough. More

by msoroush0 Verified Customer Verified Customer

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Service was efficient. Texts kept me updated. Everyone was friendly. I will be back for my next service. Texts kept me updated. Everyone was friendly. I will be back for my next service. More

by WFMCKENZIE Verified Customer Verified Customer

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Car was serviced on time as promised. It is very straightforward to make an appointment online. It is very straightforward to make an appointment online. More

by allen.judi Verified Customer Verified Customer

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They are always great! Such a nice staff and very helpful. My car is always finished quickly Such a nice staff and very helpful. My car is always finished quickly More

by CARLYL817 Verified Customer Verified Customer

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