Victoria Cisneros | Page 7

They are very friendly and helpful. Very easy process and my car was done early! Very easy process and my car was done early! More

by rmriise Verified Customer Verified Customer

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I had a great experience at the Albany Subaru service center. Everyone I interacted with was wonderful. But a few ppl that stood out were Tory, Aaron, the gentleman that took my car seat out of my car (I center. Everyone I interacted with was wonderful. But a few ppl that stood out were Tory, Aaron, the gentleman that took my car seat out of my car (I think his name might’ve been Terrence) and of course James who is hands down the nicest, kindest, most considerate person I’ve ever had to work with. Truly. I don’t think he will ever know just how much gratitude I have for him, but what he did for me will always stay with me. He didn’t just help, I don’t know how to describe it but with James I knew that this was the one area in my life where I was ok because he was there. In a time where I had a lot going on at once and under a lot of stress and worry; James gave me peace of mind. And for that I’m forever grateful. There’s a Mr. Rogers’ quote that says in times of crisis “look for the helpers” ; well these guys are true helpers. James, Tory, Aaron, and Terrence. On days when you’re dealing with a difficult customer or having a bad day, know that there’s a customer out there who thinks you’re amazing. You made a difference in my life. And I will always be grateful to you. More

by JH Verified Customer Verified Customer

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Very courteous staff processed repairs efficiently. Vehicle was ready when promised, clean and the recalled items replaced. . Vehicle was ready when promised, clean and the recalled items replaced. . More

by d_glasser Verified Customer Verified Customer

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I rate the my experience 3. 5/5. There was a part order mix-up which prolonged the entire scope of work by several weeks. For the total price of all maintenance work performed (c 5/5. There was a part order mix-up which prolonged the entire scope of work by several weeks. For the total price of all maintenance work performed (close to $4.7k), I would have appreciated a courtesy interior cleaning (nothing fancy, but would have made a difference). Service department personnel were extremely friendly and kept an open line of communication. More

by drefusco Verified Customer Verified Customer

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Friendly and efficient service here. Appreciated the ride home and back on what was a very busy day for me.. Appreciated the ride home and back on what was a very busy day for me.. More

by VALMEYERS41 Verified Customer Verified Customer

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Nice people but too expensive! ! To be honest, I have taken my Forester to them for years but I think that maybe the service and recommended fixes are too expensive. I am going to c ! To be honest, I have taken my Forester to them for years but I think that maybe the service and recommended fixes are too expensive. I am going to check with a nondealer mechanic who specializes in Subarus to compare. More

by EAA Verified Customer Verified Customer

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The service was very good and I appreciated the shuttle service which was very fast service which was very fast More

by madoane Verified Customer Verified Customer

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Very easy to schedule for my auto service. Staff members are friendly, efficient, and helpful. My auto is ready to be picked up as promised. Happy with the service! Staff members are friendly, efficient, and helpful. My auto is ready to be picked up as promised. Happy with the service! More

by lcwong586 Verified Customer Verified Customer

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Quick and easy. They did try and push a couple services I didn't feel that I needed, but that's pretty par for the course for most service centers. They did try and push a couple services I didn't feel that I needed, but that's pretty par for the course for most service centers. More

by m10 Verified Customer Verified Customer

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She is always very helpful. She is very upbeat and pleasant. She tries to get you in and out quickly. She is very upbeat and pleasant. She tries to get you in and out quickly. More

by mzechlin Verified Customer Verified Customer

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