Victoria Cisneros
Victoria Cisneros at Albany Subaru

Victoria Cisneros | Page 6

Service Advisor

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

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4.8
264 Reviews
4.8

264 Reviews

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264 Reviews of Victoria Cisneros

January 07, 2025

Dealership Rating
Employee Rating

Very systematic, on time, very nice waiting space with Wi-Fi. Would suggest ability to have a brief check in with Service Rep before leaving, so questions could be asked-answered instead of just a text me More

by BLUEYED_OTR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

January 02, 2025

Dealership Rating
Employee Rating

As far as I can tell, the work was done quickly and efficiently. I would have appreciated a chance to talk with the service manager when I picked up the car. More

by pjimenez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 01, 2025

Dealership Rating
Employee Rating

Victoria does a great job with my Forester at the Albany Subaru service department. She is professional, courteous, and knows her job well. I like working with her whenever I have my car serviced. Thank you More

by MSMEOWIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 30, 2024

Dealership Rating
Employee Rating

Concerned about transmission leak which was fixed? Via warranty and was noted to be leaking again on a previous service. Was told not to worry about it. I was concerned with long-term problems. Had to More

by sylvanfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 22, 2024

Dealership Rating
Employee Rating

Nice staff. Good workmanship. It would be great if they provide official written documentation for battery warranty. Just telling the customer that there is warr More

by msoroush0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 08, 2024

Dealership Rating
Employee Rating

Service was efficient. Texts kept me updated. Everyone was friendly. I will be back for my next service. More

by WFMCKENZIE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

December 05, 2024

Dealership Rating
Employee Rating

Car was serviced on time as promised. It is very straightforward to make an appointment online. More

by allen.judi
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Service Time
Service Communication
Recommend Dealer
Yes

December 05, 2024

Dealership Rating
Employee Rating

They are always great! Such a nice staff and very helpful. My car is always finished quickly More

by CARLYL817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 22, 2024

Dealership Rating
Employee Rating

I was kept informed via text messages of every step of the process, something I greatly appreciated. More

by HWAITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 15, 2024

Dealership Rating
Employee Rating

The service was taken care of smoothly and efficiently. All of the staff was friendly. More

by QZ_MAMA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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