97 Reviews
Write a Review97 Reviews of Victoria Cisneros
April 04, 2024
Terrific as usual. The people and service are the best. Accommodating, flexible, professional and highly customer friendly. The people and service are the best. Accommodating, flexible, professional and highly customer friendly. More
Other Employees Tagged: Kaylee Harral, Alan Poon, Jay Parafina, James Madison
April 01, 2024
Victoria was very nice and made the whole process really easy! Great communication and was surprised my car was ready so quickly. easy! Great communication and was surprised my car was ready so quickly. More
Other Employees Tagged: Tim Hampton
March 30, 2024
Victoria was very kind and great with customer service. I initially brought my car in for a squeaky dash and drivers seat as well as the driver seat bolstering was crushed and the vehicle only had 11k mile I initially brought my car in for a squeaky dash and drivers seat as well as the driver seat bolstering was crushed and the vehicle only had 11k miles. They replace me the seat bottom and fixed the squeaky dashboard but the driver seat still squeaks when I go over bumps or rough roads More
March 27, 2024
The appointment was as scheduled timely, the service person was able to provide me with the information that I needed and recommended service which I would need it. person was able to provide me with the information that I needed and recommended service which I would need it. More
March 23, 2024
Subaru Albany is a great service center. I have been taking my Subaru Hybrid Crosstrek there for 10 years! Always courteous, helpful service. Clean facilities and comfortable waiting room. I have been taking my Subaru Hybrid Crosstrek there for 10 years! Always courteous, helpful service. Clean facilities and comfortable waiting room. More
Other Employees Tagged: Peggy Martinez, Philip De La Cruz, Javier Torres-Saravia
March 23, 2024
Roni was professional, informative and very personable. She kept me informed and let me know when my car was ready. I really appreciated her making this visit a productive and pleasant experience. She kept me informed and let me know when my car was ready. I really appreciated her making this visit a productive and pleasant experience. More
March 22, 2024
Ms. Cisneros was courteous, professional, and followed through on all of the issues I asked for consideration. I appreciate her candor about manufacturing issues that were "normal" or within typical toler through on all of the issues I asked for consideration. I appreciate her candor about manufacturing issues that were "normal" or within typical tolerances. Mr. Chan was also courteous, professional, and willing to find the best parts prices per the dealership coupons. More
Other Employees Tagged: Ken Chan , Ken Chan
March 21, 2024
Albany Subaru Service department is outstanding! and clean!!! Every single person I have met there has been friendly and helpful. Being able to book - and change - appointments online is a plus. and clean!!! Every single person I have met there has been friendly and helpful. Being able to book - and change - appointments online is a plus. They ask how I want to be contacted about the progress of the service appointment. I prefer text messages so tha's what they send me. So thoughtful. More
March 16, 2024
Excellent service. In and out quick at a reasonable price for a dealership. Will be back. In and out quick at a reasonable price for a dealership. Will be back. More
Other Employees Tagged: Peggy Martinez