

Victoria Gilliland
Marketing Director
Beck & Masten Buick GMC North
11300 Farm to Market 1960 Rd W
Houston, TX 77065
137 Reviews
Write a Review138 Reviews of Victoria Gilliland
May 05, 2025
I called and made an appointment for Saturday May 3,2025 @ 2:30pm for an oil change snd battery check. I did drop my vehicle off on Saturday with the agreement I would pick it up on Monday when I got off af @ 2:30pm for an oil change snd battery check. I did drop my vehicle off on Saturday with the agreement I would pick it up on Monday when I got off after 4pm. My husband called st 3:30 to check on the vehicle. The representative stated they needed approval to install the battery. No one texted call or made any contact with us to state they needed approval. My husband approved for them to install the battery at 3:41. We arrived at 5:12pm. The battery was not installed and I had to wait for about an 40 min to an hour. The representative stated it would take about 30 minutes. That did not happen. I am very upset with the service. My vehicle should have been ready. This is poor service. More
Other Employees Tagged: Chris
April 29, 2025
Had a great experience there getting into my new truck. Beck and Masten GMC NORTH is the best been there twice to get into a new vehicle, Mike Sharaf has gotten me into 2 new trucks over the last 4 years b Beck and Masten GMC NORTH is the best been there twice to get into a new vehicle, Mike Sharaf has gotten me into 2 new trucks over the last 4 years both times were by far the easiest and satisfying experiences I’ve had getting the deals done. Love my new GMC AT4 2500. More
Other Employees Tagged: Mike Sharaf