Victoria Gilliland | Page 2

Convenient to make appoint, waited for vehicle, they were done with oil change service in 2 hrs done with oil change service in 2 hrs More

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Everyone that I dealt with was very pleasant and very helpful. I would recommend this dealership to everyone helpful. I would recommend this dealership to everyone More

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Great customer service on my oil change visit they didnt took long and they also has a great deal took long and they also has a great deal More

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The service that I received was very good. The advisor kept me informed. Waiting area was nice. The advisor kept me informed. Waiting area was nice. More

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They worked really hard to get the job done and to get me back on the road happy. back on the road happy. More

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Very nice and pleasant services. Quick turn around service on my vehicle . Customer service is excellent. Especially in service department including service manager. Very recommende Quick turn around service on my vehicle . Customer service is excellent. Especially in service department including service manager. Very recommended service here if anyone needs service even small as oil change More

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Great job,,, I am totally satisfied my service advisor was Adrain,! I would recommend this service center, was Adrain,! I would recommend this service center, More

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Terrible experience. Ever since John Beck sold this dealership to Group 1 Automotive, the service has gone downhill. Long wait times for even a simple oil change, and Ever since John Beck sold this dealership to Group 1 Automotive, the service has gone downhill. Long wait times for even a simple oil change, and there’s always an attempt to tack on additional services. I routinely take their recommendations to Reliable Auto Repair on Perry Rd for a second opinion, and 99% of the time, those extra services aren’t necessary. Unfortunately, I’m locked into a prepaid service agreement for now, but once that ends, I will be moving all future service to Reliable Auto Repair. I’ve had consistently poor experiences here—including when my truck was stolen and they coordinated repairs through a third-party provider. Even that process was frustrating. For comparison, we service our Honda at John Eagle, and it’s a completely different experience—quick, efficient, and no unnecessary upselling. Would NOT recommend. More

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Fast response to my questions friendly service . First GMC i like how they keep me updated on status of my vehicle First GMC i like how they keep me updated on status of my vehicle More

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Being client for over 10 years and every time I need service they take care of me with or with out appointment 10 of 10 always. service they take care of me with or with out appointment 10 of 10 always. More

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