Victoria Gilliland

Beck and Masten has a grate staff in the service dept. very clean waiting lounge and returned me a clean vehicle, even got it washed. WOW very clean waiting lounge and returned me a clean vehicle, even got it washed. WOW More

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Excelente servicio ayuda en todo momento Adrian nos ayudo mucho y solo tardaron 5 dias ayudo mucho y solo tardaron 5 dias More

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Ron in the parts department office 1960 is life saver. He got things done and got me back on the road when the ACTUAL SERVICE department dropped the ball. He gets it He got things done and got me back on the road when the ACTUAL SERVICE department dropped the ball. He gets it More

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I wasn’t really given a choice with the down payment. I thought down payment was meant for the more expensive vehicle (Denali) which was said off $2500. Couldn’t get into the Yukon Denali. So chose a mo I thought down payment was meant for the more expensive vehicle (Denali) which was said off $2500. Couldn’t get into the Yukon Denali. So chose a more inexpensive vehicle Yukon elevation. Came back into finance he stated is going to be a $3k form payment. Already frustrated I said whatever to myself. Then Cesar added extra cost without telling me of a little over $2k to the cost of vehicle for damage warranty to the paint and inside warranty. And for GPS. And signing else, which he didn’t take the time to explain to me. He said it was already rearranged into the deal so the payment still stays the same. Which is ridiculous because he sold something extra and lowered the percentage rate, to make it the same monthly payment. I was frustrated after being there for 7 hours and just signed the agreement. Mind you we had to sign on his computer with a mouse and on our phones twice on the loan documents because he messed up on the first one. I saw the second loan agreement $1k more as well. I kept my mouth shut because again of frustration. A day later I had asked him if he can take it off the loan he said I can cancel it in 10 days. So he didn’t lose any money on the deal. I didn’t even get the onstar set up by Devin the sales man. I have never bought a car and onstar was not set up for me or activate . I drove off in a new vehicle mode!! I still don’t have my onstar activated 3days later. Very unprofessional and unpleasant way to but a brand new vehicle. I don’t think I will return again after buying my third vehicle there. More

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Anthony Melford is an outstanding salesman. This purchase was by the use of the internet and was flawless. I was in and out of the dealership and back on the road to home in an hour. This purchase was by the use of the internet and was flawless. I was in and out of the dealership and back on the road to home in an hour. More

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Price was right. Dealership matched my best trade on offer Financing was work but we got there Dealership matched my best trade on offer Financing was work but we got there More

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Everything was great , service and specialy how they treated me , I left very happy thankyou treated me , I left very happy thankyou More

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A great buying experience with no hassle! I made the offer, it got accepted, and I drove away with my truck in less than 2 hours. I made the offer, it got accepted, and I drove away with my truck in less than 2 hours. More

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My experience was painless and easy going My sales person did a good job with staying with the sales and keeping his word when he said he would do something. person did a good job with staying with the sales and keeping his word when he said he would do something. More

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2nd time that I’ve had a bad experience with the same individual. I do not want him to assist me again. individual. I do not want him to assist me again. More

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