Victoria Gilliland
Victoria Gilliland at Group 1 Buick GMC North

Victoria Gilliland | Page 26

Marketing Director

Group 1 Buick GMC North

11300 Farm to Market 1960 Rd W
Houston, TX 77065

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4.4
306 Reviews
4.4

306 Reviews

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306 Reviews of Victoria Gilliland

November 23, 2024

Dealership Rating
Employee Rating

Perfection of Service. Cheerful, engaging, what every customer wants to relate to. Valuable employees. Need to see more women in service. She is dedicated and thorough. More

by dmtuat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Guajardo

Nov 25, 2024

Group 1 Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

November 22, 2024

Dealership Rating
Employee Rating

Mike Sharaf did an excellent job and we really want to personally thank him. Job well done. More

by pschill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Sharaf

Nov 25, 2024

Group 1 Buick GMC North responded

Hi Pschill, thank you for your kind review; we are happy to pass along your comments to Mike here at Beck & Masten Buick GMC North! Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2024

Dealership Rating
Employee Rating

We will always have a special place in our hearts for Beck and Masten and it’s employees, however, this was not the best experience. We went to the dealership due to an engine light code for the thermost More

by Darius.mayes93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan

Nov 25, 2024

Group 1 Buick GMC North responded

Darius.mayes93, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. We will be contacting you to address your concerns and find a resolution. I’m looking forward to an opportunity to understand more about what took place during your experience. Khara Wood Service Manager kwood@Group1Auto.com

November 22, 2024

Dealership Rating
Employee Rating

Worked with me to get what I wanted in a timely manner, I appreciate the nice attitude More

by anthony43tx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel

Nov 25, 2024

Group 1 Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2024

Dealership Rating
Employee Rating

Nice clean an friendly people It was a great in an out quick keep you informed More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Group 1 Buick GMC North responded

Hi Frank, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 25, 2024

Frank responded

very nice short time waiting service Cameron Hayesnice nice to work with for recall freindly dealership

November 19, 2024

Dealership Rating
Employee Rating

Outstanding salesman, Edgar Ramirez. Other staff very cordial and helpful. The overall atmosphere at the dealership is very positive and customer friendly. More

by David ddls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Ramirez

Nov 21, 2024

Group 1 Buick GMC North responded

Hi David, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2024

Dealership Rating
Employee Rating

Wesley best advisor ever before great job and best service ever I have done before More

by prezeslewy84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesley Onajobi

Nov 18, 2024

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to Wesley here at Beck & Masten Buick GMC North! We look forward to your next visit! Take care!

November 15, 2024

Dealership Rating
Employee Rating

Jarvis was friendly and knowledgeable, dealership had a good selection of vehicles to choose from. Worked well with us to meet our price! More

by turquoisedragonrider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarvis Payton

Nov 18, 2024

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jarvis here at Beck & Masten Buick GMC North! We look forward to your next visit! Take care!

November 14, 2024

Dealership Rating
Employee Rating

Been using Beck & Maston since 2010 and they are still my go-to dealership for both new vehicles and service. More

by OkieLongShot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar C

Nov 18, 2024

Group 1 Buick GMC North responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 14, 2024

Dealership Rating
Employee Rating

This dealership is a great neighborhood dealership caters to the area and other surrounding counties and cities near me. I've purchased three pickup trucks from this dealership my most recent purchase was aw More

by ken Banks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe new and used car sales guy

Nov 18, 2024

Group 1 Buick GMC North responded

Hi Ken, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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