Victoria Gilliland | Page 26

We will always have a special place in our hearts for Beck and Masten and it’s employees, however, this was not the best experience. We went to the dealership due to an engine light code for the thermost Beck and Masten and it’s employees, however, this was not the best experience. We went to the dealership due to an engine light code for the thermostat. The diagnostic test came back with the thermostat ( which we were aware of) and they also included the radiator. We came to find out that the radiator had no problems at all. That was very disheartening. The other part that seemed very distasteful was when we asked to see images/videos of the problem, they sent random pictures of the tires and part of the engine. None of the pictures provided included the thermostat or the radiator (which was claimed to be damaged). Luckily, we did get a second opinion so that we would not have to spend nearly $4,000 on an item to be fixed that did not need to be fixed. More

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Worked with me to get what I wanted in a timely manner, I appreciate the nice attitude appreciate the nice attitude More

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Nice clean an friendly people It was a great in an out quick keep you informed quick keep you informed More

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Outstanding salesman, Edgar Ramirez. Other staff very cordial and helpful. The overall atmosphere at the dealership is very positive and customer friendly. Other staff very cordial and helpful. The overall atmosphere at the dealership is very positive and customer friendly. More

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Wesley best advisor ever before great job and best service ever I have done before service ever I have done before More

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Jarvis was friendly and knowledgeable, dealership had a good selection of vehicles to choose from. Worked well with us to meet our price! good selection of vehicles to choose from. Worked well with us to meet our price! More

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Been using Beck & Maston since 2010 and they are still my go-to dealership for both new vehicles and service. go-to dealership for both new vehicles and service. More

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This dealership is a great neighborhood dealership caters to the area and other surrounding counties and cities near me. I've purchased three pickup trucks from this dealership my most recent purchase was aw to the area and other surrounding counties and cities near me. I've purchased three pickup trucks from this dealership my most recent purchase was awesome excellent customer service but then again it has always been excellent I have no reason to think this dealership is not tops when it comes to customer first satisfaction etc etc I recommend this dealership to all my friends and anyone that is looking for a GMC I send them that way. Ken Banks More

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Great Courteous Friendly company. Fast in finding what you want. Paper work simple and fast. Fast in finding what you want. Paper work simple and fast. More

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I showed up without an appointment to get an oil change and tire rotation and Oscar was very helpful and thorough. I was in and out in a little over an hour. and tire rotation and Oscar was very helpful and thorough. I was in and out in a little over an hour. More

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