Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Victoria Gilliland
Victoria Gilliland at Group 1 Buick GMC North

Victoria Gilliland | Page 31

Marketing Director

Group 1 Buick GMC North

11300 Farm to Market 1960 Rd W
Houston, TX 77065

Contact Me
4.4
304 Reviews
4.4

304 Reviews

Write a Review

304 Reviews of Victoria Gilliland

August 21, 2024

Dealership Rating
Employee Rating

Oil change on my 2019 GMC Sierra was quick an efficient. I was surprised to learn that my model(Elevation), took 8 quarts of oil instead of 5! They did let me use the coupon I received in the mail($29.95 More

by kylemackaggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris, Sunni, tall man in black.

Report | Print
Aug 24, 2024

Group 1 Buick GMC North responded

Hello, we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2024

Dealership Rating
Employee Rating

Everything was done in a timely manner. Wesley kept us very well informed. Thank you. More

by Kbox58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesley

Report | Print
Aug 24, 2024

Group 1 Buick GMC North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2024

Dealership Rating
Employee Rating

It takes about two hours for an oil change my nine-year-old kid can do an oil change in 20 minutes. Every time I leave my check engine light is on within an hour More

by Coady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Aug 23, 2024

Group 1 Buick GMC North responded

Coady, I appreciate you taking the time to inform me about your recent oil change. I deeply regret any inconvenience you may have encountered due to the extended wait time, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Manny Escalon After Sales Director mescalon@group1auto.com

August 19, 2024

Dealership Rating
Employee Rating

When you go to buy a vehicle, everything is fabulous spectacular and awesome. But when you go to the service department, a different story More

by Vdewalt42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin

Report | Print
Aug 23, 2024

Group 1 Buick GMC North responded

Vdewalt42, I apologize that you had a less than satisfactory experience with our service. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing back from you via the email listed below. Deanna Fuimaono Service Manager dfuimaono@Group1Auto.com

1
...
30
31

Dealership Inventory (830 Vehicles)

new 2026 Buick Encore GX car, priced at $26,720
2026 Buick Encore GX
new
Moonstone Gray Metallic exterior
CVT
Front-wheel Drive
$26,720
View Details
new 2026 GMC Sierra 1500 car, priced at $67,115
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$67,115
View Details
used 2020 Jeep Grand Cherokee car, priced at $25,170
2020 Jeep Grand Cherokee
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$25,170
View Details
new 2026 GMC Sierra 2500 car, priced at $89,685
2026 GMC Sierra 2500
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
$89,685
View Details
new 2026 GMC Sierra 1500 car, priced at $71,375
2026 GMC Sierra 1500
new
Glacier White Tricoat exterior
Automatic
Four-wheel Drive
$71,375
View Details
new 2026 GMC Terrain car, priced at $31,420
2026 GMC Terrain
new
Summit White exterior
CVT
Front-wheel Drive
$31,420
View Details
View All Inventory